Laurindo Almeida
November 28, 2023
First of all, everyone at the hotel tried their best to resolve and accommodate our needs.
the hotel was pretty full and they upgraded us to a room with more space.
the rooms available were quite interior, without the windows that you see on the Marriot website. The bathroom had a bath and shower and was very large with some pieces showing many signs of use. Water pressure was low and water leaked to the floor due to poor design. Despite plenty of space, there were few places to place our hygiene items and inconvenient access. My daughter complained about the mirror making it difficult to put on makeup.
The breakfast room smells a lot of grease and food and the smell persists on the clothes, the breakfast looks more like a 4* hotel in Paris.
The bed was very comfortable and we slept well, missing things like choosing pillows, making the bed or having bedtime chocolate. Our room was lined with wood and had plenty of storage space, ironing facilities, a sofa and a table. There was a television that you could only watch from the bed and it was very intrusive. Despite its large size, it occupied a space that was questionable to say the least.
It really looks more like a 4* than a 5*.
We had booked 3 nights but only stayed one, and the staff understood and helped us a lot so we could leave without any major losses.
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