Le Tsuba Hotel Reviews
Le Tsuba Hotel
45 Rue des Acacias, Paris, FranceView Hotel Details
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Le Tsuba Hotel Guest Reviews
4.5/5
Great
127 review
Verified reviewsLocation4.6
Amenities4.5
Service4.4
Cleanliness4.7
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All Reviews(127)
Positive reviews(124)
Reviews with photos/video(23)
Awesome stay(35)
Friendly owner(28)
Clean and tidy(24)
Easy to get around(13)
Great value for money(9)
Many dining options(8)
Close to metro(6)
Convenient for shopping(5)
Negative reviews(3)
Guest User
Superior Double Room
Stayed in Dec 2023
Couples
7 review
Amazing
Posted on Feb 3, 2024
Really nice hotel cool lounge and bar in lobby area
Near to arc de triompe and all the sights near by
Carrefour city next door very convenience
the only down side is the hotel has 2 lift and both are so tiny
Response from Property: Dear Guest,Thank you for your review. It is indeed true that our hotel's proximity to the Champs Elysees provides easy access to the most beautiful places in Paris. I understand that Parisian surfaces can be tiny for foreign cultures, even though Paris is very famous for that.By the way, just to clarify for those who will read your message, our lifts can fit 8 people each/630kg and easily accommodate baggage trolleys.Looking forward to welcoming you again.Warm regards from Paris,PauloChief Marketing Officer
Traveller2000
Superior Double Room
Stayed in Oct 2023
Couples
12 review
Very Good
Posted on Nov 5, 2023
Good location, close to the metro. Nice staff. Small room but large enough for normal use. Highly recommended
Response from Property: Dear guest,What a lovely review! Thank you so much for visiting us and for your kind words regarding our team. Your feedback means a lot to us.We hope to earn a 100% rating from you next time. My team and I are eagerly looking forward to welcoming you again.Best regards,PauloChief Marketing Officer
Guest User
Superior Double Room
Stayed in Sep 2023
Couples
4 review
Outstanding
Posted on Sep 24, 2023
Very good hotel in Paris! Convenience location in downtown near the Eiffel Tower,
The room is decorated elegantly and clean!
The mattress and the bedding quilt is so comfortable to let you have a deep sleep after an exhausted shopping day!
Highly recommend to friends and sure will return for next Paris trip!
Response from Property: Dear guest,Thank you so much for your visit and for this great review!We are glad to read you had a lovely stay in Paris with us.We hope to welcome you again soon for more shopping days :)Best regards,PauloChief Marketing Officer
Guest User
Deluxe Double Room
Stayed in Aug 2023
Solo travelers
3 review
Amazing
Posted on Aug 19, 2023
Very nice service and good location next to Arc de Triomphe. Highly recommended!
Response from Property: Dear guest,What a lovely review!We are happy that you appreciated our service and the great location of the hotel.Thank you for choosing to stay with us. My team and I look forward to welcoming you back again next time.Warm regards from Paris,PauloChief Marketing Officer
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Family
1 review
Posted on Mar 19, 2024
Really disappointing service
Response from Property: Dear guest,We apologize if we did not meet your expectations. This is completely out of line with our usual standards.I apologize for any inconvenience caused. We hope to have the opportunity to welcome you again and change your perception :)Best regards,PauloChief Marketing Officer
dombu
Deluxe Double Room
Stayed in Feb 2024
Couples
62 review
Amazing
Posted on Feb 25, 2024
The is big and clean
Response from Property: Dear Dombu!What a lovely review!We are happy that you appreciated your stay :)Thank you for choosing to stay with us. My team and I look forward to welcoming you back again next time.Warm regards from Paris,PauloChief Marketing Officer
Guest User
Superior Double Room
Stayed in Dec 2023
Solo travelers
4 review
Posted on Dec 25, 2023
Poor customer service.
Response from Property: Dear guest,Thank you for sharing your feedback.We apologize if our customer service did not meet your expectations, and we appreciate your understanding.This review does not align with our usual standards.Happy New Year, by the way!Sincerely,PauloChief Marketing Officer
Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
15 review
Very Good
Posted on May 8, 2024
overpriced
Response from Property: Dear guest,Thank you for your positive review.Please understand that our pricing is set in accordance with market standards and is also influenced by our location.Looking forward to seeing you next time! :)All the best,PauloChief Marketing Officer
CocoWong
Deluxe Twin Room
Stayed in Oct 2023
Friends
6 review
Posted on Dec 22, 2023
Really nice hotel!
Response from Property: Dear Wong, Thank you so much for this amazing review and for your visit! Happy New Year! Best regards, Paulo Chief Marketing Officer
Guest User
Superior Double Room
Stayed in Feb 2023
Friends
10 review
Great
Posted on Mar 11, 2023
Wonderful location
Nice rooms
Response from Property: Dear Priyanka,What a lovely review you did!We are happy that you appreciate the comfort of your room as well as the great location.Thank you for choosing to stay with us. My team and I look forward to welcoming you back again next time.Warm regards from Paris,PauloChief Marketing Officer
kikishek
Superior Double Room
Stayed in Sep 2021
Solo travelers
40 review
Very Good
Posted on Sep 28, 2021
But I lost something…
Guest User
Deluxe Double Room
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on Jun 19, 2024
We were given an executive suite with floor-to-ceiling windows. The Arc de Triomphe is 300 meters away. The location is great and it was pretty good in the morning. The price for booking within 2000 is a special offer for the season. It is several hundred cheaper than the rooms of friends in the same industry and we were given a better room. It was nice. The only drawback is that the front desk can speak Chinese. It would be perfect.
Original TextTranslated by Google
Anonymous User
Deluxe Double Room
Stayed in May 2024
Couples
4 review
Posted on May 9, 2024
It is located just down from the Arc de Triomphe. It is not too far from the station, so I think it is easily accessible.
It was also convenient for going to the Palace of Versailles.
It is located in the 17th arrondissement, so I was worried about the security, but there were no particular problems.
However, there were people who looked dangerous when I went into the back streets, and there were also a group of Yankee-like people in the supermarket in front of the hotel, so I think it is safer not to go out early in the morning or at dark at night.
The room was clean and nice, but the view may not be Parisian.
However, the road in front of the hotel seems a little unsafe, so I don't think I will open the curtains.
There seemed to be a shortage of staff. Maybe they are not well trained.
First of all, when I checked in, they did not write the room number on the card key case.
I was going to be late for the restaurant I had reserved, so I asked them to call, but they immediately picked up the receiver and said "I can't get through" and hung up. (I wondered if they really called...)
When I tried to order room service, they said, "We don't have anyone who can cook today, so we can't provide room service. You can't eat in the dining room either."
The above incident occurred.
Although there were some unfortunate aspects,
it was good that they let you store your luggage for free when you checked out, and if you walk up the hill to the Arc de Triomphe, there is a nice cafe where you can have a Parisian breakfast.
There is also a BIG BUS near the Arc de Triomphe, so you won't have any trouble sightseeing.
This is a recommended hotel if you check in and check out during the day!
Original TextTranslated by Google
Response from Property: Dear guest,I apologize if our hotel and surroundings did not meet your expectations. I am glad you found it convenient to visit the Château de Versailles and appreciated the ability to store your luggage for free at check-out.For your information, the 17th arrondissement is one of the most renowned neighborhoods in Paris. Our street is quiet and quite residential, yet only a 5-minute walk from the Arc de Triomphe and the Champs-Élysées avenue. We have a variety of views from our rooms. Feel free to let us know in advance next time if you would like a more Parisian view. We have plenty of rooms with breathtaking views ;)Our team is not understaffed and is very well-trained by the way. We have a mix of veteran team members and some newcomers with diverse nationalities. I hope you appreciated that. Concierge requests are also taken seriously by our team.We do not have a restaurant at the hotel. Regarding dining options, we offer our room service menu twice a day (12:00 PM - 2:00 PM / 6:30 PM - 10:00 PM) and also provide a selection of snacks at the bar until 10:30 PM.Thank you for your understanding.PauloChief Marketing Officer
Anruo.jing
Deluxe Double Room
Stayed in Apr 2024
Friends
4 review
Outstanding
Posted on May 3, 2024
The room is clean and tidy, and it is quite big. The waiter is black and very enthusiastic. The breakfast is self-service. My room is close to the road and a bit noisy
Original TextTranslated by Google
Response from Property: Dear Guest,You made our day! It is such a big pleasure to know that you had an amazing experience with us.Indeed, our staff is multicultural. please note that being located in the city center, we are aware of the noise disturbances. Nevertheless, the rooms are equipped with double-glazed windows.For our noise-sensitive guests, we invite you to opt for courtyard-facing rooms.Best regards from Paris!PauloChief Marketing Officer
Tianshangdeyang
Deluxe Twin Room
Stayed in Mar 2024
Business travelers
17 review
Very Good
Posted on Mar 25, 2024
Let's focus on the breakfast, which is exquisite. Interestingly, you have to make the boiled egg yourself, it takes 3 minutes for it to be runny, and 10 minutes for it to be fully cooked.
The room is deep in the building complex, and you can't hear the noise outside at all.
Original TextTranslated by Google
6/9
Response from Property: Bonjour !What a nice review :) Thank you for pointing out the quality of our breakfast and the silence of the hotel. Looking forward to welcoming you again and perhaps earning the perfect score ;)Sincerely,PauloChief Marketing Officer
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