Kraft Hotel Reviews

I have stayed in many four-star hotels in Paris. As a four-star hotel, this one is not up to the standard. Apart from a bottle of hand soap, shower gel and water, there are no other basic supplies, including a refrigerator. The most outrageous thing is that the dirty towels thrown on the floor of the bathtub were not replaced and hung up for us (see the photos, this is the hotel's own rule). If I hadn't noticed the wet feeling, I wouldn't have known it. Don't use the slogan of environmental protection to cheat tourists. Treating guests like home should be the basic creed of the hotel. I've stayed at quite a few 4 stars hotels in Paris, and this one doesn't live up to its four-star rating. Besides hand soap, shower gel, and a single bottle of water, there were no basic amenities provided—not even a minibar. The most absurd thing was that our used towels, which we had left on the bathroom floor because they were dirty, were simply hung back up without being replaced. (see the photo which in the both room 'wall,) If I hadn't noticed they were damp, I wouldn't have realized. Hiding behind Environmental slogans shouldn't come at the expense of guests' comfort. Making guests feel at home should be the core principle of any hotel.