Hôtel Chateaubriand Reviews

Staff are friendly.

Although we informed the hotel about arriving early to check in, they didn’t let us in the room till 4 PM. I was waiting at the lobby from 2.30 pm and they kept saying the room is not ready and had some maintenance issue to be fixed. They didn’t offer another room or any complimentary coffee or drink even snacks. The furniture is old and not well cleaned especially sofas. The good thing is the location.

My favourite hotel in Paris!! Very kind personal! Very beautiful hotel! Merci 🔥🔥🔥

Enjoyed the moment here.

Quite old hotel, but with great location and good service. Hhh

Hotel is okay. Receiption Staff not friendly and always not happy. Door man is very nice and warn welcome. Overall not too bad with limit spending money.

Close to the Champs Elysees. There is an electronic bidet in the bathroom.

The hotel is in the best location possible, it is right opposite the LV flagship store! Very convenient walk and very safe even at night. The staff were very friendly and attentive, there was only one small confusion as they thought we only had 1 guest in each room and only gave us 1 towel, but that was resolved very very quickly. Overall, a very good stay and we will be back!

I really enjoyed the staying here, the location was perfect! Totally recommend

Chateaubriand hôtel location is quite perfect at 5 minutes walk from Champs Élysée, and metro line 1 George V, 10 minutes walk from Arc de Triomphe. Quite hotel in a little street. Staff are very helpful. French breakfast from 7am. Air conditioning during summer is a plus. Recommended for tourists in Paris.

Is a very good environment

Very nice for me. Easy for me to travel.

The hotel is terrible in every aspect: the service, the rooms are closed and lack ventilation, and beware of rooms on the fourth floor (room 401), which are very small and have no ventilation, despite being classified as deluxe. Everything at this hotel is overpriced. It's a very bad experience and not worth returning to at all. The bathroom is also very small.

The hotel is well located, with very pleasant reception and breakfast staff. However, the hotel's upkeep is deplorable, as are the services. My room was dilapidated and dirty. Furthermore, it lacked sound and thermal insulation. It was on the first floor facing the street, making it impossible to sleep with the noise (very noisy street and delivery service) and the draft. The room was dirty and dusty (it triggered an allergy and asthma attack). The hotel's light fixtures are mostly bent and dirty. The TV remote control was simply disgusting (I had to buy disinfectant wipes), and the curtain hook was ripped off the wall. There is no courtesy tray (tea, coffee, kettle, or even just water). Electrical wires are exposed (at the wall sconces), and the carpet, wall tapestries, and curtains are covered in dust. The light switches and furniture are old and peeling, and the bathtub and toilet seals haven't been cleaned. Dirty bathroom with hair and dust. The bath mat is stained and the curtains have holes. At breakfast, the towels have chocolate stains two days in a row... There are no slippers or bathrobes, no extra blanket or pillow. Few toiletries, and none of the Rituals brand as indicated. Total absence of the services advertised at the time of booking (no restaurant, no bar, no valet parking, no porter). No massage mattress despite my requests (they were supposed to get back to me with a slot). Complaints went unanswered from the first night, the third, and upon my departure, when all these points were discussed and shown to the team. Very expensive and therefore poor value for money. No customer service response. 4 stars which is not at all up to the standards of service we are entitled to expect from this standard near the Champs Élysées and at this price.