Hotel Glasgow Monceau by Patrick Hayat

Hotel Glasgow Monceau by Patrick Hayat Reviews

Hotel Glasgow Monceau by Patrick Hayat

3 Rue de la Félicité, Paris, FranceView Hotel Details
Hotel Glasgow Monceau by Patrick Hayat
Hotel Glasgow Monceau by Patrick HayatHotel Glasgow Monceau by Patrick HayatHotel Glasgow Monceau by Patrick Hayat
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Hotel Glasgow Monceau by Patrick Hayat Guest Reviews

4/5
Very Good
60 review
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(60)
Positive reviews(51)
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Negative reviews(9)
Guest User
Chambre Double Glasgow
Stayed in Apr 2024
Couples
25 review
4.7/5
Amazing
Posted on May 6, 2024
The hotel is a little bit far from the metro station, which takes you around 7mins to walk there, but once you get to the metro, it is very close to all the other attractions. The only thing I didn’t like about are the stairs. My room was located on the third floor, but the elevator cannot reach the the side of my room, so I had to walk three floors everytime.
Ngộ Sáng
Chambre Double Glasgow
Stayed in Oct 2023
Solo travelers
8 review
2.2/5
Posted on Oct 14, 2023
Price was good for 1 person $120 euro. Room was very small, i dont have space for 2 luggages so just enough to sleep n shower. Bathroom was clean. No amenities in room, no cafe, no frid, no electric water boiler. Walking distance to bus or metro is 8-10 mins. Far!!!!! If u need a place to crash over night and leave in morning then this is fine. Longer stay maybe if u dint mind the tight space. I have better room at other hotel w same price n bigger space for 1 person.
Anonymous User
Chambre Double Glasgow
Stayed in Nov 2022
Couples
2 review
5.0/5
Outstanding
Posted on Nov 11, 2022
Beautiful hotel
Princess_MIA
Chambre Double Glasgow
Stayed in Jul 2023
Friends
3 review
5.0/5
Outstanding
Posted on Jul 11, 2023
The location was perfect for traveling to nearby attractions, and access to public transportation was good. I was able to stay comfortably with clean bedding and air conditioning.
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Guest User
Chambre Double Glasgow
Stayed in Nov 2023
Family
4 review
5.0/5
Outstanding
Posted on Nov 12, 2023
I had a good stay with you. I'll be back.
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Guest User
Stayed in Mar 2024
Other
0 review
1.0/5
Posted on Mar 11, 2024
Overpriced and we could hardly sleep at all because of noise in the hotel and from the outside. Had to switch rooms in twice as first we had piss stained sheets and mattress and then got an awful cramped room. You can hear everything from neighbouring rooms. At checkin we said that , sorry we booked with breakfast but we have decided we don’t have time in the mornings. The receptionist seemed very confused and said wait until the manager comes on Monday. Checked out Wednesday and of course nothing, sent three emails no reply. Paid good money to celebrate my wife’s 50th birthday. The hotel offered a half bottle of champagne, which was a nice gesture, it’s still in room 53 if anyone wants it. We travel all over the world and this hotel is garbage
Response from Property: Dear Stefan, We are truly sorry to hear about your disappointing experience during your stay. Your feedback is important, and we apologize for the inconveniences you encountered, from the noise issues to the challenges with the room conditions. Unfortunately, since you took the Romantic package, it was impossible for us to deduce the breakfast from your reservation, and we regret that we fell short of your expectations. We appreciate your honesty and would like to assure you that your concerns will be thoroughly addressed with our team. We are committed to making improvements based on your valuable feedback. If you reconsider staying with us in the future, we would be eager to provide a more positive experience. Sincerely, The Management Team
sanaz i
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 9, 2024
We had a double room for five nights on the fourth floor. Our stay was good and we didn't have any issues. On the day we arrived, the reservation staff guided us to a place where we could leave our luggage until our room was ready (since we arrived early) and go explore Champs-Élysées, which was very nice. The hotel's location was very good and we had a great time in Paris. However, I must say that the room was very small. and During check-out, a large amount was charged as task.
Response from Property: Dear Sanaz, Thank you for sharing your feedback regarding your recent five-night stay at the Hotel Glasgow Monceau. We are delighted to hear that you had a pleasant experience and that our team was able to assist you with storing your luggage upon your early arrival, allowing you to explore Champs-Élysées. We're glad that our hotel's location in the 17th arrondissement contributed to your enjoyment of Paris. We understand your comment regarding the size of the room. Please note that our hotel offers various room categories to accommodate different preferences. Next time, you might consider booking one of our Superior Zen room options for added comfort. Regarding the charges during check-out, we'd like to clarify that as a 3-star hotel in Paris, we are required to collect a city tax which is €5.20 per person per night, as mandated by local regulations. We apologize for any inconvenience this may have caused. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back fo your next stay in Paris. Best regards, The team at Hotel Glasgow Monceau
Guest User
Stayed in Mar 2024
Other
0 review
1.0/5
Posted on Mar 1, 2024
When arriving at the property we were able to check in earlier - however still had to wait! The reception area was slightly tacky in decoration, when being given our room key we got an upgraded room for free - what was the catch? The catch was a 5star review that was asked of us. However there is no way I can give that - within 10minutes of entering the room we were disrupted by a member of staff walking into the room - without knocking!! We understand this could have been a misunderstanding but the next 2days of our stay we had people knocking or trying to open our door in the early hours of morning to clean. They need to invest in a way in which privacy can be stated on the door so disturbance isn't had. The quality of sheets was paper like, and the bathroom was dated.
Response from Property: Dear Cerys, Thank you for sharing your experience with us, although we are disappointed to hear that it did not meet your expectations. We apologize for theinconvenience you encountered during your stay and we will address these issues with our team to ensure that our guests receive the level of service they deserve. Regarding the disturbances you encountered, we apologize for any inconvenience caused by our housekeeping staff. If you don’t want to be disturbed, each room is equiped with a « Do Not Disturb » sign. We regret that the quality of the sheets and the bathroom did not meet your expectations. We will look into these matters to ensure that the comfort and satisfaction of our guests are prioritized. Once again, we apologize for the inconvenience you experienced and appreciate your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Best regards, The Management Team
Guest User
Stayed in Mar 2024
Couples
0 review
5.0/5
Outstanding
Posted on Mar 1, 2024
I stayed here with my girlfriend in September 2023 and had a lovely time. Honestly could not fault this hotel. Staff were friendly and accommodating with our requests. Felt it was very good value for money compared to other hotels we looked at. Location wise was good in the north west of the city, it was quite close to a metro station, and close walking distance to montmarte area. Location felt safe and felt comfortable walking home at night. Room was comfortable and decor was nice. Shower was also lovely. Wifi worked well. Honestly couldn't fault the place. Would recommend to a friend (already have and they also now been and stayed!) and would return again to this hotel if back in Paris.
Response from Property: Dear client, Thank you for sharing your positive experience. We're thrilled to hear that you had a lovely time and that the hotel met your expectations in various aspects. It's wonderful to know that our staff was friendly and accommodating, and that you found the hotel to be good value for money. We're delighted that the location, contributed to a comfortable and safe experience for you. It's very gratifying to hear that you've recommended us to a friend. We look forward to welcoming you back to our hotel if your travels bring you to Paris. Best regards, The Management Team
Guest User
Stayed in Feb 2024
Other
0 review
5.0/5
Outstanding
Posted on Feb 7, 2024
Eugénie at front desk when we arrived was very welcoming and helpful in giving us some recommendations as to what we could do before our room was ready. She made our stay most enjoyable and pleasant. Same with the general manager. We will definitely come back to hlthis hotel. Some noise but understandable seeing that the building is very old. Not enough to take away from our sleep.
Amarette
Stayed in Nov 2023
Other
3.0/5
Posted on Nov 28, 2023
I didn't like that the toilet seat was falling off, and that the bath room was so small compared to the pictures on site
Guest User
Stayed in Oct 2023
Other
0 review
3.0/5
Posted on Oct 19, 2023
Hmm. Our stay here was pretty mixed. The room was comfortable enough and though on the small side, for us it was big enough for our small bags and for it being in Paris. The pillows were decent but there was only 1 each, we had to request extra pillows and then it was pretty comfortable. I appreciate they upgraded us to a room with a bath rather than a shower but it wasn't something we were overly bothered about using. The location is close enough to the metro and some supermarkets, the restaurants nearby are ok. The main issue I had was that when we checked in we booked the "romantic package" and we only did that because it looked like good value, not because we are particularly romantic!! From the website, it looked like it included late check-out, champagne, macarons and breakfast. So we thought, well, this is good value and a bit of fun. Upon check out it turns out it actually means you can have breakfast in the room if you've already paid for it and I don't think it makes that clear because we would never have paid 15 Euros each for such a basic breakfast with bad coffee and I don't even know where we would have eaten in the room! I also found the staff to be a bit creepy when they brought up the "Romantic package" and actually it made me feel pretty uncomfortable actually with their weird smiles, winking and whispering. I was also annoyed that we paid for late check out but when we returned to our room in the afternoon to rest and freshen up, the extra pillows we requested were gone, the beds stripped and towels removed from the bathroom, like they had started half the job early!
Guest User
Stayed in Sep 2023
Couples
0 review
3.0/5
Posted on Sep 8, 2023
We stayed here for 3 nights, the hotel, broadly speaking, is great. It is near a metro station, meaning you can get to most places in Paris in a manner of minutes. Small issues related to the shower, as you will see in previous reviews, the showers tend to leak out to the floor (this is a rather easy to fix issue).  The hotel is clean and safe, good for a base during visit to a Paris, rooms are small, you may feel cramped, especially if you have a lot of luggage etc..  We did enjoy our tine here, no major issues or complaint.
Guest User
Stayed in Aug 2023
Other
0 review
5.0/5
Outstanding
Posted on Aug 26, 2023
The hotel rooms are the perfect base for exploring the city. They are on the smaller side but totally fit for purpose and good value for money. The breakfast selection was perfectly suitable for our family looking to get something quick to eat before starting our day. There are plenty of shops and restaurants to explore locally, all main Paris attractions where 10-20mins drive away which was a good way to explore and take in Paris on route. Our room was cleaned to a good standard, all staff encountered were friendly and informative. The rooms were also stylish. If I had to say anything negative we did get a few bugs in the bathroom towards the end of our stay and the bath, shower and lift were very small. But this hotel is exactly as I’d expect for the price and star rating, I wouldn’t hesitate to book again. We were a family of 6 who needed the room to sleep and freshen up ready for the evening. We are more than satisfied with our stay.
Guest User
Stayed in Aug 2023
Other
0 review
2.0/5
Posted on Aug 9, 2023
Rooms are v small but basic and clean. Breakfast is very average- in every sense no fresh fruit, fresh croissants etc Considering we are here in August we booked it based on the fact it had AC. Paris in August needs an AC There is no AC, it’s broken. There are false promises that it will be fixed and no fans so bear this in mind if you want to book in summer, it’s not ideal. Also no compensation offered for the lack of AC and uncomfortable nights sleep.