Hotel Cosy Monceau

Terrible experience

Stairs are way too narrow and unsafe. Receptionist doesnt know English at all. Receptionist very unpolit and rude. My blanket was dirty, I asked for the replacemet and I was told it’s not a 5 star hotel. I dont think hygin has anything to do with the number of stars. Unblievably small shower. Sink was dripping and dirty water was spilling on my feet while I was using the sink. Shower head was broken and water flow was toward the wall. Not queit at all. Hotel location is good but service was terrible for the money! Not recommended.

1. The gentleman at the reception barely greeted me or made any human interaction with me. If it wasn’t for my local friend, who speaks fluent French, I would’ve had a hard time figuring things out. Even a basic bonjour when he saw me every morning would’ve been nice. 2. The bathrooms are terrible. One light was hanging by its wire through the ceiling, all of the tiles in the shower were plastered poorly and peeling off looking disgusting, I was only provided three towels, and they were no bigger than an adult cat. I had to wash my body with hand cloths pretty much. 3. There is no housekeeping and I was never offered any level of customer service or basic interest if I’m enjoying my stay. 4. I understand no air conditioning, but there wasn’t even a fan or any offered. I had to sleep with the window open every night to get any kind of air circulation and was bit by mosquitoes. 5. The only non-deceptive part about the photos are the beds. The bed was spacious, soft and with good pillows and covers. No problem there. With a little bit more effort for basic amenities and presentation, this place wouldn’t be so bad. I’ve stayed at other small boutique hotels in Paris, and this is not up to par.