Guest User
September 1, 2023
My stay at this Paris hotel was a complete disappointment. Despite its appealing exterior, our experience was nothing short of a nightmare. Upon arrival, we were shocked to discover that there was absolutely no parking available on-site, despite being assured otherwise over the phone. To make matters worse, the only option presented was public parking, which our large car couldn't even fit into. We attempted to reason with the hotel staff, explaining our predicament and the assurances we had received. Regrettably, they refused to acknowledge their mistake and declined our request for a refund. It was late at night, and we were left stranded, desperately searching for another accommodation option. This ordeal meant we had to travel additional miles in a foreign city, adding unnecessary stress and inconvenience to our trip. In summary, this hotel's lack of suitable parking and the staff's refusal to rectify the situation left us with a horrendous experience. I would strongly advise against staying here, as it turned what should have been a pleasant Parisian getaway into an unforgettable, unpleasant ordeal. I did try to communicate with them again after sometime past, but they refused to talk and kept putting the phone down on me. Disgusting!