Hôtel Volney Opéra

Reception staff are rude and impatient. They exhibited lack of professionalism and engaged in an altercation with me when I tried to ask questions about extending my stay by a couple more days. They actually told me to go somewhere else. They claimed that my card did not work for enable a preauthorization and that I had paid a low rate. When I suggested to swipe or give them cash, the lady receptionist did not want to do it. She kept saying we could try later. When the male receptionist came on the shift later in the day, he said I needed to pay cash and that they were fully booked and could not give me two more days before my departure as my schedule had changed. Even if they think they are fully booked, it is only because of the location and that people need somewhere to stay. Nothing professional in their conduct. I was booked for only one more extra night instead of the two that I had requested for the 17th of July. How unfortunate that I had to stand up for myself as they tried to make me feel unwelcome for them to even consider giving me an extra night upon my return from Italy. They need to calm down.

Very good!

A lovely hotel with various metro stations within a 5-10 minute walk. Nice clean rooms and quiet location. Staff were friendly and cheerful. Plenty of places to eat nearby. I would certainly choose here again.

Very Parisian hotel, great staff and service and awesome location.

The staff in the hotels are all very friendly and nice! Interior of the room is quite old, and I would say that have maintained it very well. The hair dryer holder gets too a little too hot to hold after a while. No bedroom slippers, toothbrush and hair conditioner. No house keeping done on one of the day when we are staying there. Good thing about this hotel, is that their room is warm enough with heater for winter season. There is a tiny lift in this hotel. It's walking distance to train station and shopping malls. Very nice Japanese food beside the hotel and authentic Korean restaurant within a short walking distance. Thank you!

What a fantastic hotel. So clean and comfortable and such a great location. Breakfast was superb and the staff so helpful. Would definitely recommend.