Worst experience ever at a hotel! Before booking, I checked if an early check-in was possible, because of our international flight arrival time, and was assured that the hotel could accommodate. I called the hotel directly and was told to check with them the day of. Upon arrival at the hotel, we were refused early check-in very rudely without the desk clerk even checking. It was raining heavily that day, and my husband has a chronic illness that requires him to use an oxygen machine. They did not care and very disrespectful asked if I had ever traveled before. This angered me and I shot back that this was not the first time travelling or booking a hotel room and that I had booked hundreds as part of my job. We left the hotel and got soaked trying to find an early restaurant opened. We came back hours later and was finally given a room after pleading with the front desk. The room was ok, and we would have likely had an ok stay had that front employee not been so very rude. I received an answer to my survey accusing me of lying about my husband being ill. Again, disrespectful and not accommodating at all. I know, from past experience, that a hotel, especially in the off-season, is very rarely 100% booked. We were so disappointed with the treatment that we will never visit or stay in Paris again and only use it as a stopover for connecting flights to other countries since Air France is fantastic. It has actually taken me months to be able to write this review since I was soo upset with the treatment the day of and the insinuations afterwards. I would absolutely NOT recommend this hotel.