Hotel d'Argenson

It was quite a nice hotel, with convenient location. Staffs are kind. Clean room. Not a big hotel, but good for value.

I had booked a room the 17th for the 18th of July and when I called them to confirm the reservation everything was okay. I had a room the 18th. When I called again to confirm the next day they said I had booked it for the 17th. They also said I didn't know how to speak properly english and when I told them I had the email which confirmed that I've booked a room for the 18th they hanged up on me and blocked my numer. I wasn't able to get my 180€ back and I had to stay out late in order to find another hotel which was very hard since I also had a 3years old child with me. Their behavior was unacceptable and almost disgusting.

I stayed at the hotel and my experience fell significantly below expectations. The pictures they show on the websites are not even close to reality. The room was extremely small, to the point where it was impossible to use the toilet with the door closed due to insufficient legroom. Additionally, the bed was hard and uncomfortable, which significantly impacted my rest. To be fair, there are also bigger rooms in the hotel, so if you are going, make sure not to take the comfort room. But that wasn’t even the main issues. On the third morning of my stay, I discovered an unsettling issue with the room's kettle. The water in it was yellow, which I only noticed after using it to make coffee. It might have been some cleaning solution that they forgot in it, but It made me concerned about the water's safety, especially since I had already consumed some of it, and have been walking with headaches for 2 days. When I brought this to the attention of the reception person, along with a photo and a video for evidence, it seemed to barely interest them. Lastly, the hotel's walls were so thin that I could hear everything from the neighboring rooms. On my final night, it was as if the guests next door were partying in my own room, making it impossible to sleep. This issue wasn't isolated to just my room, as a colleague staying a floor below also experienced the same disruptive noise and couldn't sleep. This experience has been profoundly disappointing, and I hope the hotel takes immediate action to address these concerns.