The 1st room they put me in didn't have a working heater, tried to call the front desk, no answer...twice. 2nd room has hair in many places, tub was dirty, dead bug in the floor, pillow smelled, comforter had a burn hole, carpet was disgusting. Outside appearance were nice. Could be a cute place if they made the rooms match the outside appearance. Check in was quick and the young girl at the desk was friendly.