Quest Parnell

Convenient to Stanley St for the tennis ans easy walk to restaurants.

I stayed for 2 nights in the studio room which was clean and well equipped. There is a small kitchen, king bed, wardrobe, desk and W/D in bathroom. The room is a good size for 1-2 persons for a short stay of a few nights. If staying longer I would suggest a larger room. The hotel had a small gym and a lap pool which I did not use during my visit. The staff was friendly and available for any questions or concerns. The only negatives of the room was the shower draining too slowly that the floor filled up some during showers. The kitchen could have used some dish soap and the freezer had ice trays that were stuck due to ice build up. The location was very convenient and the neighborhood of Parnell is quiet and upscale looking with many choices for shopping and eateries. The Auckland Museum, Domain and Wintergardens are a walking distance to the hotel. You can catch a bus or train to move around the city which were all convenient. There is a dairy called the Wyvern Dairy not far which had some basic food staples/items however they were cash only at the time of my visit. Net Pharmacy is within walking distance. You can take public transportation but I decided to walk to the nearest Countdown for groceries. Lala Cafe which is up the block from the hotel has excellent coffee. There is also a Pita Pit not far for something quick and cheap to eat.

We frequently visit Auckland on business and prefer to stay at the Quest Parnell as our first choice. From our perspective the hotel’s location provides us the best of both of our requirements. It is fairly close to the CBD and yet iclose enough in walking distance to some of Parnell fine restaurants and cafe. The apartments are quiet and comfortable. The rooms are clean, the staff are organised, caring and take the trouble to learn what works for their customers. The king sized beds in the rooms we stayed in and adequate parking option offered to us makes it ideal for our needs.

We have stayed as both corporate travelers and holiday guests in 4 and 5 starred Hotels and services apartments across Europe and Asia over the last 30 years. This serviced apartment at the Quest Parnell stands alone, as it presents itself (especially after the upgrade) like a five star hotel but remains competitively priced. We have stayed at the Quest Parnell a great many times as we do a lot of business in Auckland. Our current stay periods are 3 days a week in a One Bedroom apartment for the foreseeable future. The stars of the show are Penny (the owner General manager), her husband Paul who manages the property and Shubham the Resident Manager. They make a great combination with the uncanny ability to see all things great and small and clearly have an eye for detail. The upgrade is outstanding. We stayed in one of the Studio Apartments last week and in the one bedroom apartment again this week as we will, moving forward. A great experience to see all that thought and planning come to fruition. From the placing of the lamps in the rooms, the positioning of the TV and the couch, the non-skid floor tiles, the shelving in the bathroom, to the curtains to the carpeting, the new King bed, all come together to ensure space is used economically and ergonomically and that the aesthetics of the living accommodations are all designed to make the stay of the guest a pleasant experience. Thank you. After a day at work, it is a pleasure to come back to a room that has been spotlessly cleaned and immaculately presented each day. We have stayed at the Quest almost a dozen times in the last year or so. Not surprisingly we were offered a contract to spend 3 days in Auckland each week for this entire year. Picking the Quest Parnell as our first and only choice did not take very long to arrive at. The team are an outstanding example of what a Corporate Serviced Apartment should be. Penny has an extraordinary amount of experience in managing serviced apartments and a flair for understanding the finer points of what guests need. Kong who looks after the guests on the weekend is outstanding as well, as he is a qualified hotel manager. The entire team of cleaners, reservation staff all appear to have imbibed this ‘can do’ attitude that makes staying at this property such a pleasant experience The Quest Group should know that the management and staff of this hotel and serviced apartment are an asset to their group. My suggestion is hang on to them. It is a pleasure as a long stayer to write this review.

Great customer service, clean room, excellent experience.