Bhutan Metta Resort and Spa

Lovely garden with e.g. fruit trees. Reception not so welcoming, staff speaks bad English. Restaurant staff very friendly though. Room (above the courtyard) in design excellent. Large bed, good desk and WiFi, even so large that it took us 10 minutes to find the last light button that the staff had switched on when showing the room 😉 However cracks already showing, like a broken towel rack in the bathroom and some loose parquet tiles. The service level however is where the current hotel really collapses. Breakfast Western but very limited, and dinner bland Bhutanese selection. No complete room info booklet, causing us to take our room key outside with us and then upon return finding that ‘they could not clean the room as they are not allowed to use their master key for that’. So they had to hurry and clean it immediately upon return, also because upon first arrival day there was no spare WC paper roll. And we delivered laundry to do at 7.30 AM to be told ‘same day, probably evening’ and in the end after quite some panic got it back around 9 PM, still partly wet. In summary sadly currently far below average, needs serious staff and process retraining and some refitting to claim back its former 3 stars.

Very clean,the staff are very courteous,the food is delicious,and I would strongly recommend to any one who's wants to be far away from the crowd.The gardener has done an excellent job.The approach road is motorable but not tarred ,maybe as per the rules as it is almost on a high mountain.

We went to Bhutan as a couple and spent 2 nights in each of the town but trust me we have spent our whole trip as a group tour as we met each and every people there were very good and friendly in nature. Metta Resort, Paro one of the best among others because of its food quality and amazing amenities. People helped us a lot and guide us throughout our trip and gave their companies.

Have stayed at Metta Resort and Spa number of times. Location is good staff are great and welcoming. Restaurant area and food quality is great. The Metta Resort very good.. value of money. Advisable great stay in Bhutan.

We visited Bhutan this year in January, which is the most coldest month there. But Hotels we have selected Like Metta resort in Paro didn't let us realize to feel cold as all the rooms are highly maintained and heater was running very well. Staffs were also very helpful specially Mr Ram who were there to guide us fully. This is among one of the Highly recommend hotel of Paro in your budget with nearby nice view.