Hotel Cheval

We booked this room for a special occasion and although things started out well, the trip was ruined by the hotel staff not enforcing their own rules and not owning eventual enforcement after a complaint. The front door of our room was literally less than a foot from a seating area in the courtyard with a fireplace. Signs posted at every table clearly state courtyard quiet time after 10pm. We were awoken at 11:20 pm by loud, probably drunken conversation between what sounded like about 4 or 5 people at the seating area. After about 15 minutes, I called the front desk to complain. A few minutes later, I hear someone address the group with “hey guys, some of the guests are complaining about the noise” which immediately got a louder response of “oh really?” from some of the group. After that, the talking got louder and carried on until about 12 before they left the area and went into a patio directly behind our room where it went on until they got bored or passed out. The next morning, I spoke to the front desk about this as I was checking out and got a half hearted ‘sorry about that, I’ll report it up’. Additionally, other reviewers have been too kind about the parking situation. The extremely limited spaces available are in an alley behind the building or in an unsupervised, poorly lit parking lot. For $555 a night? Completely unnaceptable and we will not be coming back - too many other great, less expensive options in the area to put up with this kind of thing.

Lovely property, great service and a great location with easy parking. Bed is comfortable, room is clean and spacious. The breakfast and the bar are both good. Issues were the basin is very high up and has no plug. There is no hand held wand in the shower to wash hair with. Our room was below a staircase so people walking up and down the stairs make a stomping noise.

We arrived an hour or so early but very warm welcome and room was ready. Parking was private across the street. Steps up to room on second floor and offered help with luggage but we were happy to manage ourselves. very impressive courtyard with a huge fireplace which the rooms surround and gave the whole place a pleasant warm personal club like atmosphere. The rooms are all identified by horse associated names and ours was excellent with a very comfortable large bed and a great bathroom area. We had the easily the best sleep of our road trip here. We knew about the nightly smores on offer in front of the fire in the courtyard and were reminded of this by the staff as something not to miss. I had booked a local restaurant at an earlier time to give us more than enough time to get back and we were really glad we did as the smores experience was unique and excellent. It seemed to go beyond the delicious"a la carte" smores on offer toasted on the fire and was a very pleasant hour or so with a couple of drinks and friendly chat with other guests. A real occasion not to be missed. Breakfast was in the Pony Club which is also the pleasant bar area, inside and outside spaces. You choose what you want and the staff bring it to you. This is a special place which we will stay in our memories and we will certainly be back there if our travels take us within reach in the future.

One of our favorite places would not miss this place. Beautiful rooms excellent service great staff. Love Hotel Cheval !!! they care about their guests and want to make it as nice as they can for them ! Love it here !!

I have said this before, but Hotel Cheval, just like Mary Poppins is practically perfect in every way. This beautiful boutique hotel is located in the heart of downtown Paso Robles and within walking distance of the park, shops, delis, bars, and some of the best restaurants in the world. The staff are warm and friendly, and their breakfast is delicious, made with local ingredients. And let's not forget about their fantastic coffee! Treat yourself to this idyllic oasis in the heart of Paso Robles. The only thing that could make it more perfect is if they had wine running on a tap in the courtyard. Maybe one day.

This is a really great hotel. We routinely stay at the best hotels in the world. The quality of the service is outstanding. The breakfasts were great with your choice of specialty coffee drinks. The rooms are very clean and comfortable. They create a special place to relax, unwind and enjoy.

Hotel Cheval is spectacular! I stay here with my fiancé every year we come and it’s consistently an amazing spot. The staff are so nice and helpful, the rooms are luxurious, and it’s always wonderful. It is worth the cost! We will only stay here when we come for our annual NYE trip

Generally the hotel had everything you expect from a boutique hotel.

Lovely boutique hotel. Everything about our stay was prefect. Definitely my most favorite hotel of all that I have ever spent time in. Very relaxing and beautiful environment.