Anonymous User
February 24, 2024
The hotel is old and the building needs renovation. There is no breakfast (optional) and parking spaces are limited, but it is very convenient to get to Pudong Airport and there are many places to eat and have spa treatments around the hotel. The road leading to the hotel is a one-way street, so if it is a weekend, you will face long traffic jams even if it is very close. The staff was actually friendly but there was nothing they could do. There are a few points to note:
1. The receptionist told us that when we checked in, the rooms were full and we could not find a room near the elevator, even though it was a weekday we saw that the rooms were all empty. We asked the housekeeping staff and they said it was only busy on Fridays and we came on a Wednesday.
2. The room we booked has a queen bed or a double bed, not a Hollywood bed (two beds pushed into one). The front desk said it is a double bed.
3. The air conditioner in the room was not cooling, the bed was noisy when we moved, we had to turn the minibar to a cooler temperature, and the TV channels only had the local 12 channels (the bottom 1 was empty).
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