Room: smelly and moist room floor. Noisy ac and old age fan. Dull co-loured walls of the room. Poor quality cushioned bed and old blanket, not in condition cover yourself. Washroom: rusty bathroom tiles. Uncomfortable and yellowish commode. Most of the customers will avoid using. Staff behaviour: good but try to offer bad conditioned rooms to introvert customers. Room service: poor. Inactive till customer approaches. Try to convince poor conditions as excellent. Such service is not appropriate for introvert people. Location: safe, secure and one of the best in the city. But, very noisy and hot due to other buildings exhausts. Suggestion: hotel should charge at least 30-35% less in such service. Focus on room cleanliness, colour and new furnitures and cushions. Washroom needs special attention.