Aiyaree Place Hotel

Cleanliness: Guests frequently mention the cleanliness of the hotel, with rooms cleaned daily and fresh towels provided. The pool is clean, and the environment is well-maintained, despite the hotel's age.(based on 20 reviews)

I thought I would give this hotel a try, I am a regular visitor to Jomtien. I checked in and was given my room number and told to take the lift around the corner. I went to the lift unaccompanied by staff, the receptionist then came around the corner and told me I was waiting at the wrong lift, nhe kindly showed me to the correct lift. Now I had been in town all afternoon and was a little tired ,so when I got in the lift I realized he hadn't told me the floor number so I tried pressing floor one. Lift didn't move. Then door opened at ground floor. Door closed and we went tfloor 7 , door opened,no one there , I pressed 1 again and was taken to ground floor again, Door closed lift went to 7th floor, A person got in this time and told me that floor one is actually the ground floor, I got out at G floor and went to reception to be told the second digit on my key card is actually my floor number,silly me ,I should know that,!! Back to the lift to 4th floor, opened the room door and went in . The room stunk of a mixture of body odour and cigarette smoke. I thought to myself , How am I going to stay in this room? As I opened the window to let in some desperately needed fresh air, I said to myself , what am I doing , there is no way I can stay here, I headed back to reception to tell the guy on the desk I wanted to change rooms as that particular room had an obnoxious smell. A supervisor came out and asked what the problem was, after explaining she accompaniment back to the room armed with an air freshener. She walked into the room and agreed it did smell and said," No problem sir I will turn on the air con and spray some air freshener !! I told her she could spray what she liked , there was no way I was staying in that room. She then offered me an upgrade to a better room , which I initially accepted, until she then said that I would have to pay another 500 bhat a night for the privilege!! I told her she could keep her room and her hotel and that I was leaving!! She then said would I like to see the room next door, same price bracket, Now the room next door was not as aesthetically pleasing to the eye as the smelly room but it was at least clean and pleasant,. I took the room and stayed the 2 nights I had booked. The following morning I asked if they had an iron and ironing board. No they do not but I was told they did laundry 🧺. Ah I said great could you press some shirts? No came the reply we only wash and dry! Now for a little more about the room, I had to go hunting for light switches.and the wifi code. It's on the router silly me, the two main light switches were hidden behind the bedside table ,which I had to pull out 12 inches to access. O the safe did not work, I had to get a key from reception to use it. Now the good bits. The room I occupied was lovely and clean and it was cleaned daily and fresh towels provided. The staff were lovely and pleasant, but poorly trained in customer service, don't blame the staff but the management perhaps? The hotel offers a late checkout at a slight cost of 100 bhat an hour. On the evening of the first night I lay on the bed and giggled to myself at the earlier events. I thought you couldn't write this but then they did. Remember John Cheese in Faulty Towers? Would I stay there again, YES definitely, . This is not a bad review or a negative review. It is an honest review, but as I have said staff were lovely and the room Clean and well serviced. But perhaps the manager should make the whole hotel smoke free and offer upgrades when rooms are sitting empty to attract repeat custom.

Good location with great balcony and near to many restaurants