Royal Wing Suites & Spa Pattaya

Royal Wing Suites & Spa Pattaya Reviews

Royal Wing Suites & Spa Pattaya

353 Phra Tamnak, Muang, Bang Lamung, Chon Buri Province, 20150, ThailandView Hotel Details
Royal Wing Suites & Spa Pattaya
Royal Wing Suites & Spa PattayaRoyal Wing Suites & Spa PattayaRoyal Wing Suites & Spa Pattaya
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Royal Wing Suites & Spa Pattaya Guest Reviews

4.7/5
Amazing
55 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(55)
Positive reviews(33)
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Great service(8)
Guest User
Royal Wing Suite One Bedroom
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Definitely will choose this hotel again for the next Thai trip! The staff were very friendly and helpful (we arrived at early morning and the manager helped us a lot with checking in) And they have exclusive swimming pool( with ocean view) which I have to say, Probably the best view/service swimming pool among hotels in Pattaya. The room is tidy and cozy, with chocolate gifts prepared everyday putting in the bed:))Wonderful experience😌强烈推荐这家旅馆,房间服务员工非常好,游泳池也非常棒😁
Response from Property: Dear Valued Guest,Thank you so much for your glowing review!We are thrilled to hear that you had a wonderful experience during your stay with us.It's fantastic to know that you found our staff to be friendly and helpful, especially during your early morning arrival, and that you enjoyed our private swimming pool with its ocean view.We're also delighted that you appreciated the tidy and cozy suites, along with the daily chocolate and fruits – it's the little touches that make a stay memorable.Your recommendation means a lot to us, and we look forward to welcoming you back for another amusing travel experience.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group
Abdulla
Royal Wing Suite One Bedroom
Stayed in Jul 2023
Couples
72 review
4.5/5
Great
Posted on Aug 14, 2023
Great hotel and amazing service every one is just so nice and helpful
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your wonderful experience following your stay at the Royal Wing Suites & Spa.We're delighted to hear that you had a great experience at our hotel and that you found our service to be amazing.It's wonderful to know that our team's hospitality made your stay enjoyable.We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future!With my best regards,Thibault SellierHotels Group ManagerRoyal Cliff Hotels Group
Fleischmann
Royal Wing Suite One Bedroom
Stayed in Aug 2023
Family
25 review
5.0/5
Outstanding
Posted on Aug 23, 2023
Pretty incredible
Feifei
Royal Wing Suite One Bedroom
Stayed in Nov 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The hotel is located by the sea with beautiful scenery, comfortable rooms and first-class service. When you check out, you will be given a commemorative plaque with your name engraved on it.
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Guest User
Royal Wing Suite One Bedroom
Stayed in May 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The hotel has a private swimming pool and beach. The wing suites belong to the high-end private hotel of the Royal Cliff Group.
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Response from Property: Dear Valued Guest,Thank you for your review following your stay at the Royal Wing Suites & Spa.We are delighted to hear that you enjoyed our private swimming pool and beach, as well as the exclusivity and privacy of our hotel.We strive to provide a luxurious experience for our guests, and we are glad you appreciated these features.We look forward to welcoming you back for another exceptional stay.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group尊敬的客人,感谢您在皇家之翼&水療住宿后留下的评价。我们很高兴听到您喜欢我们的私人游泳池和海滩,以及我们酒店的独特性和私密性。我们努力为客人提供奢华的体验,我们很高兴您喜欢这些特色。我们期待着再次欢迎您来此享受非凡的住宿体验。温暖的问候,Thibault Sellier酒店集团经理皇家克里夫酒店集团
Evgeniiiiii
Royal Wing Suite One Bedroom
Stayed in Apr 2024
Family
27 review
5.0/5
Outstanding
Posted on Apr 19, 2024
This hotel is just superrrrrrrrrrrrrrrrrrrrr! Everything is just great! We recommend that you are picky about service and maintenance.
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Response from Property: Dear Valued Guest,Thank you for your fantastic review!We're thrilled to hear that you had a superb experience at the Royal Wing Suites & Spa and that everything was great for you.We take pride in providing excellent service to meet the needs of our discerning guests like you.Your recommendation means a lot to us, and we look forward to welcoming you back for another amazing stay.If there's anything specific you'd like to see or experience during your next visit, please let us know.We're here to make your stay even more enjoyable.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels GroupУважаемый Гость,Благодарим Вас за фантастический отзыв!Мы очень рады знать, что у Вас остались превосходные впечатления от пребывания в отеле Royal Wing Suites & Spa, и что Ваш отдых прошел великолепно.Мы гордимся тем, что предоставляем отличный сервис, отвечающий потребностям наших взыскательных гостей.Ваша рекомендация очень много значит для нас, и мы с нетерпением ждем возможности приветствовать Вас снова для еще одного замечательного пребывания.Если Вы хотели бы чего-то особенного во время Вашего следующего визита, пожалуйста, сообщите нам об этом.Мы здесь для того, чтобы сделать Ваш отдых еще более приятным.С наилучшими пожеланиями,Thibault SellierHotels Group ManagerRoyal Cliff Hotels Group
Guest User
Royal Wing Suite One Bedroom
Stayed in Feb 2024
Family
11 review
3.5/5
Posted on Feb 9, 2024
The room rate does not include breakfast, which is very inconvenient. The room rate of more than 2,000 yuan is not cost-effective. The hotel is old, but well maintained. The service is very good, fruits and chocolates are provided every day. You have to take a taxi to go to 711. The location is average and you have to eat at the hotel. There is little activity in the hotel.
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Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us.We appreciate your detailed review and are glad to hear that you found the service to be very good.We apologize for any inconvenience caused by the breakfast not being included in the room rate.Please note that we can add it upon check-in on request.We're also sorry to hear that you found the room rate to be not cost-effective and that the hotel activities were limited.We strive to provide value for money and our prices are in line with other luxury hotels in Pattaya.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a better experience in the future.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group尊敬的客人,感谢您与我们分享您的反馈。非常感谢您的详细评论,并很高兴得知接待都得到您的认可。对于因房价不包含早餐而给您带来的任何不便,我们深表歉意。我们可以应要求在办理入住时添加。得知您认为房价不划算且酒店活动受到限制,我们也深表遗憾。我们努力提供物有所值的服务,我们的价格与芭堤雅其他豪华酒店一致。感谢您选择入住我们酒店,我们希望未来有机会欢迎您再次入住,为您带来更好的体验。温暖的问候,Thibault Sellier酒店集团经理皇家克里夫酒店集团
Fischer66
Royal Wing Suite One Bedroom
Stayed in Jul 2024
Family
154 review
4.8/5
Amazing
Posted on Aug 9, 2024
The environment is nice and very quiet. You can play tennis 🎾 and swim 🏊♂️ The service is also very good. The location is a little far from Pattaya City, but it is also convenient to call a taxi and takeout. The sea view is invincible! It is worth recommending to you!
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Guest User
Royal Wing Suite One Bedroom
Stayed in Sep 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 20, 2023
The hotel is very quiet, the room is very comfortable, I like giving people a feeling of going home, and the service staff are very friendly. The food in the restaurant is also delicious, and there is a handsome foreign manager😀. I will stay at this hotel next time I go to Pattaya.
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Response from Property: Dear guest, thank you very much for choosing Royal Cliff as your accommodation in Pattaya and sharing it. We are very happy that every aspect of the hotel has been recognized by you, and we are honored to have you as our guest. We look forward to your visit again and we will use our services to provide you with more surprises. Warm regards, Royal Cliff Hotels & Pattaya International Convention and Exhibition Center
Awen
Royal Wing Suite One Bedroom
Stayed in Nov 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Very good hotel, will choose next time
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Yunge•
Royal Wing Suite One Bedroom
Stayed in Sep 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Good service and good environment
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Response from Property: Dear guest, thank you very much for choosing Royal Cliff as your accommodation in Pattaya and sharing it. We are very happy that every aspect of the hotel has been recognized by you, and we are honored to have you as our guest. We look forward to your visit again and we will use our services to provide you with more surprises. Warm regards, Royal Cliff Hotels & Pattaya International Convention and Exhibition Center
Yingbao
Royal Wing Suite One Bedroom
Stayed in Jun 2023
Family
3 review
4.7/5
Amazing
Posted on Jun 8, 2023
The room equipment is a bit old, the service is very good
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6/10
Response from Property: Dear guest, thank you for sharing your feedback about your recent stay at our hotel on Ctrip. We appreciate your compliments on our service. You mentioned that our accommodations were in need of renovation and our suites were designed to showcase Thailand's rich traditional culture. However, we will begin renovation works in an effort to enhance our guests' experience. Thank you again for your valuable feedback and hope to welcome you again in the future. Warm regards, Thibault Sellier Hotel Group Manager Royal Cliff Hotel Group
Guest User
Royal Wing Suite One Bedroom
Stayed in May 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on May 12, 2024
Such a perfect experience, I love it so much
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Response from Property: Dear Valued Guest,Thank you for your wonderful review following your stay at the Royal Wing Suites & Spa!We are thrilled to hear that you had a perfect experience and that you loved your stay with us. Your kind words mean a lot to our team.We look forward to welcoming you back for another fantastic stay in the future.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group尊敬的客人,感谢您在皇家之翼套房&水療住宿后的评论!我们很高兴听到您拥有完美的体验并且喜欢与我们在一起的时光。您的善意评价对我们的团队意义重大。我们期待着未来再次欢迎您再次入住。温暖的问候,Thibault Sellier酒店集团经理皇家克里夫酒店集团
hellowolf
Royal Wing Suite One Bedroom
Stayed in Apr 2023
Family
8 review
5.0/5
Outstanding
Posted on Apr 17, 2023
The environment is very good, the service is great, the price of the hotel is not expensive, the deposit is used up, you can still hang the room card to check out, and then you can go to any place under the Royal Wing Cliff. There are almost no tourists, butlers, one-on-one service. Any needs, inform the front desk butler before leaving There is also a special commemorative plaque
Original TextTranslated by Google
Response from Property: Dear Guest: Thank you for taking the time to leave a review about your recent stay at Royal Wings Hotel & Spa. We are delighted to hear that you enjoyed the beautiful surroundings and exceptional service we provide to all our guests. We are also glad that you think our prices are reasonable. Our goal is always to provide the best experience for our guests, and we're happy to hear that we were able to meet your needs. We're also delighted that you were able to take advantage of all the Royal Cliff Hotel Group's facilities and enjoy a peaceful and personalized experience with our butlers. We hope that the "brass plaque" you use to reserve your pool lounger and the gift you receive when you leave will be a lasting memory of your stay with us. Thank you for choosing our hotel and we hope to welcome you again in the future. Best regards! Thibault Sellier Hotel Group Manager Royal Cliff Hotels
Nichangyuyiabcd
Royal Wing Suite One Bedroom
Stayed in Sep 2023
Travel with friends
18 review
3.0/5
Posted on Oct 8, 2023
The facilities are a bit old, there are few guests, and the beach scenery is very good. There is only one swimming pool. There is an elderly American couple who poured their soup in the morning and sunbathing on a chair on the beach. They are in most of the swimming pools and do not allow others to be around. During the event, their attitude was very overbearing and they wouldn't let us pose for photos on the beach. Although we had three minutes to discuss with the elderly American couple to take photos of the belly dance poses on the beach, they were very arrogant and shouted at the waiter to drive us away with an expulsive tone. It's really puzzling. At the end, the group general manager of Royal Chain came over to apologize and say hello, but in the end he left a very bad impression on me.
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