Pearl Hotels with Bars

Amazing staff! Cynthia, the manager, and her whole team are absolutely wonderful! Everyone is kind, professional, and knowledgeable. Very safe and very clean hotel. Excellent breakfast selection. Eggs, biscuits, gravy, yogurt, etc.

My experience with this hotel was a mixed bag that did not start off on the right foot. The gal at the front desk, Stephanie, needs to go to customer service training. Her manner was brusk and off-putting though I do give her credit for checking (reluctantly) to see if I could get an upgraded room as a Gold member. She did come through on that but never even acknowledged that she did so - I would have thanked her but she just shoved the keys at me. It wasn't until I got to the larger room that I realized that I was indeed upgraded. The room was large and nice but this hotel is older and showing many signs of wear and tear such as one of the doors in the shower was missing (which made for a very wet shower room), the washing machines were out of order as was one of the two ice machines. I could list many other issues. The breakfast was typical Fairfield. The location in Pearl made for woeful nearby choices for dinner though convenient to I-20.

This is a hotel I visited during my business trip. Amenities were good Hometo Hotel seems to be just above average. I will visit next time.

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Recently remodeled and very clean. The staff was wonderful, very accommodating and appreciative. I made my reservation over the phone with the front desk while I was on the road and everything went great. My room was perfect and check in was a breeze. The wife and I routinely travel with our dogs and when they need to go out at 2 am I feel safe doing so. This is a great hotel with a great staff. Highly recommend.

We spent 1 night at this property on our way to the gulf. We picked a Holiday Inn Express because typically they are consistent and conveniently located by the interstate. We had no dreams of Four Seasons style accommodations – we just wanted a simple, clean room. Traveling during the corona virus pandemic, we were pleased to see that the front desk had plexiglass barriers and the staff were wearing masks. In our room there was a note referencing the pandemic and the additional cleaning activities that were being used. However, the conditions of the room did not reflect even basic cleanliness. The pull out desk-top was sticky and filthy. I cleaned it with hot water and a washcloth from the bath and then sprayed it down with disinfectant. The bathroom mirror was spotted with what looked like tooth paste spit. When I turned on the wall mounted bed side light sconce, I could see the mounting brackets had thick dust on them – they had not been dusted within the last week – probably longer. When I spoke of these issues with the desk clerk on check out – she did not even look up at me. When I was done, she looked up from the computer screen and said “I’m listening…” as if the issues I mentioned were insufficient to cause concern. My response was “Isn’t that enough?”. She reviewed our reservation and noted that we were reward program members and said, “I can give you 5,000 points”. At no time did she apologize for the condition of the room, indicate she would share the information with management or give any indication that she cared at all. When I mentioned that there was no coffee in the café at 8:30 am, she did react – so I guess they do have some standards. We will never choose this property again

Location is convenient, rooms are clean and staff are friendly. I usually arrive late at night, but I feel very safe. The parking lot is well lit and the hotel is in a safe area of town. I stay here three nights every month and have zero complaints.

Traveling with our dog is a challenge but we were able to have a nice overnight stay here while on a road trip. The hotel is right off of the freeway so easy to find. We were in a nice suite with a separate bedroom, family room and kitchenette. They have a doggy area behind the hotel but I ended up taking the dog for a long walk in the nice neighborhood behind the hotel.