Radja Hotel

Radja Hotel Reviews

Radja Hotel

Jl. Imam Bonjol No.3, Pelabuhan, Kec. Samarinda Kota, Kota Samarinda, Pelabuhan, IndonesiaView Hotel Details
Radja Hotel
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Radja Hotel Guest Reviews

3.6/5
36 review
Verified reviews
Location3.6
Amenities3.4
Service3.7
Cleanliness3.5
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All Reviews(36)
Positive reviews(21)
Reviews with photos/video(2)
Negative reviews(15)
Brian L.
Superior Twin Room
Stayed in Jan 2024
Business travelers
11 review
3.7/5
Posted on Jan 16, 2024
Its alright, there is karaoke and spa
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Friends
11 review
3.2/5
Posted on Mar 10, 2024
Friends stayed here and the feedback was very good, very comfortable, affordable, and gave good reviews,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
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Anonymous User
Deluxe King Room
Stayed in Feb 2024
Other
4 review
1.0/5
Posted on Feb 11, 2024
Don't stay here! ! ! Room: As soon as I checked in, I found cockroaches on the pillows and bathroom, and not just one. The toiletries in the bathroom are not complete and the facilities are old. That's not all. Because the TV remote control was broken, I asked the front desk to repair the remote control. An employee on duty came to check with me. As a result, he kept asking for a tip before leaving. I took out my bag and rummaged around. He pulled out a 2,000 Indonesian rupiah note and gave it to him. But the man looked reluctant when he left. I thought to myself, in our country, no one takes the initiative to ask for a tip. Now that you have come to check the remote control and done your job, you still insist on asking for a tip, and you still think the money is small? Here comes the surprise. In the middle of the night, I was woken up by the noise in the room. When I opened my eyes, I found that the employee on duty was rummaging through my bag in my room! ! ! I was woken up and shouted loudly. The guy was so scared that he rushed out of the door. I quickly locked the door to see what I had lost. Fortunately, all the bank cards and documents are there, and the cash is also there, but I'm not sure if I lost a few because they were a bit scattered. But what is certain is that all the large 100K Indonesian rupiah notes are gone, and I just received a 100K Indonesian rupiah note from the hotel in the evening because I returned an extra room card. I made sure the hotel corridor was under surveillance, so after calming down, I decided to call the police. Disappointingly, it was four o'clock in the morning. After calling 112, the operator couldn't understand English. I roughly described the situation to him in my limited Indonesian, but he asked me to go to the nearby police station. I thought about it, I wasn’t sure what was going on outside, so how could I get to the police station? I called several times and tried 110 and 911 numbers, but couldn't get through several times. Obviously, don't expect the police here to help you right away. I had no choice but to hold on until about 8 o'clock, and decided to go to the front desk to explain the situation (I remember my room door was closed in the middle of the night, but it might be locked, so I could get in by swiping my card, so it's hard to tell whether the hotel front desk I was also complicit in giving the employee on duty the room card, so I wanted to wait until the front desk shift changed). I asked the front desk to communicate directly with their manager on duty, but they said the manager on duty was not available and asked me to tell them directly what happened. I used Google Translate to tell them that a colleague of theirs came into my room in the middle of the night to look through my bag. I originally expected that they should report this matter to their manager and then search for surveillance records, but the front desk actually called the employee who broke into my room in the middle of the night directly. Due to the different languages, we could only communicate by typing on Google Translate (thus giving the suspect a chance to avoid the front desk and communicate with me). The employee initially said that he had entered the wrong room. I said, if you entered the wrong room, then why did you still search the guest's bag and why did you run away after being discovered? Seeing that the matter could not be concealed, he had no choice but to beg to be let go and insisted that he had not taken any money from me. He also said that the surveillance was broken. During this process, the front desk just kept saying sorry, and then asked me if I had any monitoring. I said, of course I don't have any monitoring, and you should be responsible for calling the monitoring! Seeing that things were not progressing, I had no choice but to speak loudly and use Google Translate to tell them that I didn’t need the money, but I had to give them a negative review. When they heard this, they all panicked. The front desk immediately said that the HR manager was already on the way, and the suspect was still trying to persuade me to get out of trouble. He typed on his mobile phone and told me that he didn't want to lose his job and hoped that I wouldn't. Embarrass him in front of his colleagues and don't leave negative reviews. The front desk kept minding its own business and made no attempt to separate us first. Seeing this, I said loudly, it's your business how you deal with it, don't disturb me, I want to check out immediately. Finally they let me check out. From the beginning to the end, the hotel did not offer to watch the surveillance, and no manager-level employee on duty came forward to solve the problem. It’s not easy to go out. I hope everyone will avoid this hotel when coming to Samarinda! ! ! I also hope that Ctrip can synchronize my comments to other websites under your umbrella so that everyone can be careful! Don't choose this hotel, there is thief and there is no safety here!
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shela first
Deluxe Twin Room
Stayed in Mar 2024
Business travelers
39 review
5.0/5
Outstanding
Posted on Mar 17, 2024
FO ramah baik dpn indomaret n BCA pusat kota
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Guest User
Deluxe King Room
Stayed in Mar 2024
Business travelers
16 review
3.0/5
Posted on Mar 27, 2024
Amenities baik, juga menghargai upaya mengurangi sampah plastik dg menyediakan botol air minum dsn dis penser di lorong kamar. Kamar tdk dibersihkan selama masa tinggal.
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Siti
Deluxe King Room
Stayed in May 2024
Couples
1 review
3.2/5
Posted on May 12, 2024
Ada beberapa kecoa dikamar
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Guest User
Deluxe King Room
Stayed in Nov 2023
Booked for others
5 review
4.2/5
Very Good
Posted on Dec 5, 2023
Secara keseluruhan bagus Tambah promo dong
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Guest User
Deluxe King Room
Stayed in Aug 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Sep 2, 2023
Hotel sangat nyaman, segala sesuatu bersih dan lengkap…..
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Guest User
Deluxe King Room
Stayed in Aug 2023
Friends
17 review
5.0/5
Outstanding
Posted on Sep 4, 2023
設施齊全,環境優美!服務態度好!可以欣賞整個市區的風景!是出外旅行經濟型酒店!也是出外旅遊的實用型酒店!
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misbachul
Stayed in Jul 2022
Other
70 review
5.0/5
Outstanding
Posted on Sep 23, 2022
Pertama kali menginap di sini swmoga menjdi langganan kalau berkunjujg ke sana
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Anonymous User
Deluxe King Room
Stayed in Mar 2024
Other
29 review
2.7/5
Posted on Mar 19, 2024
價格最便宜。其他的自己想。
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Guest User
Deluxe Double
Stayed in Dec 2022
Business travelers
1 review
4.0/5
Very Good
Posted on Dec 29, 2022
untuk rasa masakan breakfastnya menurut saya kurang jadinya hambar.
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Mietha Aurelya
Deluxe Room
Stayed in Jul 2022
Solo travelers
3 review
1.2/5
Posted on Jul 17, 2022
Hotel terburuk... Jorok banget. Nyesel di sini
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Bj. wahyudi
Deluxe Double
Stayed in Sep 2022
Couples
6 review
4.2/5
Very Good
Posted on Sep 5, 2022
Langganan lh.sesuai budget.
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Tony900
Deluxe Double
Stayed in Oct 2022
Solo travelers
2 review
4.0/5
Very Good
Posted on Oct 24, 2022
挺不錯的 還有游泳池
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