Hilton Naples

Not worth the high price. Got 1 large towel, so when you shower at night expect a wet one in the morning. No attention to details, service did not replace sugar used the day before. No staff greeting when you walk in either.

Nice, affordable hotel in a decent area.

Property is very clean and the restaurant is good We had breakfast at their restaurant and was amazing

Nice

good service, everything very clean and organized, parking spaces, very close to the beach

Fan did not work in bathroom. Vents in room meed cleaning as well.

We arrived just in time for two days of non-stop rain and wind. So we chilled in the comfortable room and patiently waited for the sun to come out. The next five days were perfect for beach outings. The beaches in Naples are numerous, and are a short drive away. There is also a complimentary daily shuttle for guests to go to a nearby beach. We have Hilton Honors status, so there was a daily $30 food and beverage credit ($15 per person/max 2 people). There was also a promotion of a $50-a-day food and beverage credit. So we enjoyed $80-a-day dining at Shula’s restaurant. (PS: It does not take long to spend $80 at Shula’s!) There is a small on-site mart with misc food, beverage (including alcohol) and sundry items. There is a small selection of microwaveable food and a microwave in the food mart. It is my understanding the $15 per person, per day Hilton Honors credit can be applied to purchases in the mini-mart. We needed to scan a QR code in our room to view information regarding the hotel, such as the menu. There were a few things that could have been made more clear, such as what time certain food items could and could not be ordered for room service and what the room service fee would be. I wasn’t crazy about the dark-stained wood throughout Shula’s Restaurant. It felt dated—-like a old gentleman’s after-dinner retreat. The winged and soft-bottom chairs at the tables in the bar-area made me feel like a small child when I sat in them—-not comfortable. The chairs in the other area—-the dining room—-were more comfortable for me. It was hit-or-miss with a few employees in the restaurant, but we did appreciate the friendliness and professionalism of at least four (a regular hostess, two waiters and one waitress in Shula’s—-one of whom had just been working at Shula’s for five days). The food was good. We especially liked the French onion soup, the wedge salad and the bread. Our last night of dining at Shula’s, the waiter brought out vinegar and olive oil for dipping the complementary bread. (I wish we’d have been given that option the other times we dined there.) The room was large and comfortable. The a/c was wonderfully cold. There was a safe, which we used. Black-out curtains did the job of keeping the sun out. For the most part, the room was very quiet. If someone nearby closed the door to their room, it could be heard in our room, as well as talking in the hall near our door—but that did not happen often. (I always use a white-noise app on my cell phone at night when staying at hotels.) Appreciated the Keurig coffee maker in the room, and would have brought a few pods of my own coffee had I realized the room had a Keurig. Two “Green Mountain” coffee pods and one tea pod were provided daily. Two bottles of water were also provided daily, and we could get more bottled water at the front desk any time we asked. Appreciated having a small fridge for left-overs and to chill our water and wine. Maid service was excellent. If I stay there a