Portofino Island Resort
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Pensacola Beach

Portofino Island Resort

Health Protected
10 Portofino Drive, Pensacola Beach, Florida 32561, United States
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With a stay at Portofino Island Resort in Pensacola Beach, you'll be 7.5 mi (12 km) from Woodland Park and 11.3 mi (18.2 km) from Veterans Memorial Park. This upscale aparthotel is 11.9 mi (19.2 km) from Pensacola Bay Center and 12.2 mi (19.6 km) from Pensacola Children's Museum.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 55 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballSaunaSpaMassage RoomFitness RoomPublic ParkingFreeCar Charging Facilities
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Surroundings
Airport: Pensacola International Airport
(27.0 km)
Landmarks: Public Beach Access
(380m)
Landmarks: Florida Trail Pensacola Beach Dog Park Trailhead
(990m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Three-Bedroom Apartment with Water View

Three-Bedroom Apartment with Water View

Has window
Free Wi-Fi
Air Conditioning
Refrigerator
Sea View
Electric Fan
Room Details
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Two-Bedroom Apartment with Water View
9

Two-Bedroom Apartment with Water View

Has window
Free Wi-Fi
Air Conditioning
Refrigerator
Sea View
Electric Fan
Room Details
Check Availability

Guest Reviews(55)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Guest User
April 20, 2024
Wow! This resort is so beautiful, the grounds are so clean and still taken care of. The staff is so kind, courteous and customer service is their top priority for sure. The resturant on site was pricey but the food was good. The elevators were quick and again everyone so willing to assist and the cleaning was phenomenal. I've stayed at many condos Over the last 25 years and this had been by far the cleanest. Even the floors which are the hardest to clean. Or particular condo 1404 was gorgeous. Cleaning again was great minus the covers on the furniture needed cleaned and more cookware was needed but other then this I can make no complaints. I will reform with the entire family next time! A peaceful, and Beautiful resort.
Guest User
April 1, 2024
All waitresses had horrible attitudes towards me and my family when taking our orders at the pool. Got the extreme pass for activities and everything was booked when trying reserve spots so it was $300 down the drain. Bar kept rejecting my ID even though i was 21.
Guest User
March 31, 2024
Not exactly what we expected. Beach service and accessibility were great! Pools were overcrowded and rather chilly. The adventure packages must be purchased for the entire stay, we only used the equipment 1 day out of 5 because of the weather, an oversight on my part, we really should have just paid as we went. I would recommend purchasing when you arrive if the weather is going to be decent, and you plan on spending the majority of time at the resort; we did not because there isn't much to do if it's crap weather. Condo was as expected, clean and tidy. Be sure to purchase breakfast items at a grocery as there's not much option on site. There are 2 restaurants and a bar, but they run the same menu at both, and it's a relatively small menu. Don't get me wrong, it's a great place. However, do your research, know your plans, and watch the weather before spending large amounts of $ on something you don't need. Would stay again but not buy into the extras.
Guest User
March 27, 2024
I am here as I write this and went back and forth between a 2 and 3. I am really happy with my condo and the staff have been very pleasant and helpful. However, for the money that you pay, I am really disappointed by the reality of the advertised amenities and the amount of people using fairly small common area spaces. The pool area has been a major disappoin**ent. For reference there are 5 towers with approximately 9 units per floor, with 20 floors plus a penthouse. All 5 towers and their families descend on the mail pool area and it’s way too crowded. There are two hot tubs but the entire time we were here they were inundated with kids as well as some inconsiderate adults our entire stay. No exaggeration each hot tub, including the smaller pools at each tower had about 20 people packed in there which was off putting. Would be nice if the staff proactively moved the kids out after a reasonable period of time but they were fairly aggressive and established their turn and outnumbered the adults. My daughter and I tried to play tennis but when we went to the concierge to ask for rackets they were all taken. The amenities seem great but in reality there are too many people here to enjoy them. The food and restaurant situation was underwhelming. Great service, good food but underwhelming ambiance and they use the same menu at both places. The beach is nice but rentals are pricey. The gym is also nice but also really crowded. I felt like there was some false advertising and for the money I spent, I am disappointed.
Guest User
February 26, 2024
We have stayed at the Portofino Island Resort for the last 5 years, January, February and half of March to Escape the Michigan Winters. We enjoy the Portofino very much. That being said, there is another amenity we equally Enjoy (Portofino Adventure, The Depot) located right on the Portofino property. The One thing we always do, is secure a Beach Set up on beautiful Pensacola Beach, which includes A Cabana with 2 chairs or an umbrella with 2 Chairs. Without fail, the Adventure Team places the set up without a phone call etc, and we walk down and enjoy an amazing afternoon. My wife and I have never experienced such impressive, impeccable Service from the outstanding individuals! Patrick has been our go to person overall and we are never disappointed in his Personal, above and beyond Customer Service, Patrick’s Integrity and professional approach are second to none! Bryce and Dawn are also incredibly customer service oriented and very helpful and very friendly. Blake, you truly have an outstanding Team, please recognize Patrick, Bryce and Dawn for their outstanding contribution to Great Customer Service! Todd Lawson
Darrell
October 22, 2023
The property was nice. The rooms were clean. There was a couple light bulbs burnt out and the a/c had a small issue but otherwise was nice. The bad thing was that this property is apparently seaonsal and we were not told that some of the restuarnts were closed and that there was no where on site to have breakfast includong the continental breakfast that was also closed due to seasonal. The only option was srarbucks for a coffee and bagel. Even starbucks does not make breakfast sandwiches during the "seasonal shutdoen". So no breakfast all week. That should be advertised as when you go to florida you dont plan on seasonal shutdowns.
BEN
September 6, 2023
Wonderful property with a friendly staff and gorgeous views. Wish we could have stayed longer…
Troy
August 28, 2023
Great for the family.
CAROLINE
July 27, 2023
Perfect location, amazing room with view. It has everything you can ask for. The beaches were pristine, and their multiple pools made for a relaxing experience all around. Will be back!

Property Policies

Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: 09:30–10:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 16 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

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Health Protected

Quite Clean
  • 4.3/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 300
With a stay at Portofino Island Resort in Pensacola Beach, you'll be 7.5 mi (12 km) from Woodland Park and 11.3 mi (18.2 km) from Veterans Memorial Park. This upscale aparthotel is 11.9 mi (19.2 km) from Pensacola Bay Center and 12.2 mi (19.6 km) from Pensacola Children's Museum.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy American cuisine at Coastal, one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Pensacola Beach? This aparthotel has 16469 square feet (1530 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 720 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportPensacola International Airport
Distance to Airport25.72KM
Hotel Star Rating3