OYO Hotel Pensacola I-10 & Hwy 29

The worker was so nice but the place was so disgusting I wouldn’t sleep there if I was homeless

Terrible front desk personnel. Rooms were dirty and smelled like cigarettes, even though we booked a non-smoking room. Our checkout was at 11am, but the housekeeper knocked multiple times at 9am and even opened our door while we were still in bed! Just the worst experience ever!

Great

The staff was excellent. Very polite. The hotel is older. The room was clean and air conditioner did work. The TV worked great without any issues. The room has a fridge. I was notified upon check-in, the particular room did not have a microwave but was informed there was one located in the lobby for use.

Yes the a/c worked but was so loud you couldn't hear yourself think straight. There was a hole where a rat came through the wall and they had a rat bait trap shoved in the hole blocking of where the rat came in and out of. Rat feces in the bathroom and I killed about 6 roaches in one of our rooms we stayed in. The staff just opens our door one morning around 9-930 am hollering check out when it's not really til 11am. That is so unprofessional of the cleaning staff and lower management to try to get guests to leave early so they can get done early and go home. If I pay full price for a room I would like to get a full stay. Fair is fair..... The only good part of the price of a room is the no deposit.

The room was terrible, sheets with tabaco burns and ash stains. Bathroom was just not useable. The rooms are nothing like the photo attached to this email, the rooms were in disrepair and I could not stay there. I left letting the front desk know why.

No it kept going off and would leave our room feeling humid and muggy

Was terrible everything dirty bathroom is a motel ******* remove this place from your site 👎👎👎👎👎👎👎👎👎👎👎👎👎👎

In the past I’ve stayed once before and the room was dirty but doable for the night. The second time was a bit better on the cleanliness the front desk lady assisted me in getting cleaner sheets on the bed due to them being filthy. None of this is what drew the line. It wasn’t even 10 am my husband and I went to our vehicle and by the time we walked back to the room there were cleaners in side our room and all our things ..money, medication, clothes, food all of it was gone. We obtained the clothes back but the rest was trashed and missing. The employee repeatedly told us the room was empty when he got in there. All proved to be lies when he provided the belongings in the trash. Such an unpleasant experience will not return again.