The Mill Hotel

Its ok but the teams are unable to see that the cars prevent customers paying for rooms at the right price. Many staff have cars in board levels to appease this . Leadership is not driving a car. Weaather a customer or a ceo of any hotel . Maany cR dealers and sales teans held against thuer needs to appease a government nany times wrong prior. Leadership not words Model the national intrest. A truthfull finding is internationaal respect by the roads of honest trade.

Lots of character, enjoyed the bar and location. Breakfast could have been better.

We waited 1 hour 50 minutes for our evening meal which was inedible. Breakfast was terrible, no fresh fruit, tinned mushrooms. Overbearing piped music playing all the time in all public parts of the hotel. This could be a great place to stay but is very badly run.

Nice place to stay for a stopover. That’s all I can comment on as that’s what we did. Paid for a king room which was on top floor. Had a great view of the moors surrounding and the nesting swan. Lovely and warm. On site restaurant was great. Food was ace. Water wheel still turning in the bar. Would stay again if I was in the area.

When we arrived there had been a wedding the previous day so we were unable to check in until an hour after check in time. We were upgraded for the inconvenience by the very helpful receptionist. The room was lovely, clean with fantastic views. Breakfast was very good with a great variety and eggs cooked to order. All the staff we encountered were friendly and helpful. Only downside was the evening menu. Much better at other Surya hotels. The burger my husband had from the limited menu was poor.

I can walk to this hotel/restaurant from home and have been going off and on for years. Usually it is fine although service is never its strong point. Dinner last night was an absolute low. Our restaurant table was not available so we got put in the bar, being pursuaded it would be quieter. The quietest thing was the service. We had to ask at the bar for menus; we had to go to the bar after nobody had taken our order in 40 minutes; we had to go to the bar to ask where our food was; our food took 30 minutes to arrive and then looked as if it had been left in a cupboard for all that time; fondant potatoes aren't fondant potatoes they're a stack; mint puree was DISGUSTING; we had to go to the bar to ask for a pudding menu; we had to go to the bar to ask where our puddings were. And it's not cheap - £23 for my lamb and £8.95 for pudding. The lamb was nice but for those prices I would have expected a dessert fork as well as a spoon and not having my cutlery dumped on the table as an afterthought. Whoever was "in charge" of food and beverage on the night we went needs some serious supervision because they left 5 teenage girls running a busy bar and restaurant. As we waited endlessly for our food/menus/cutlery we watched, across the terrace, as 4 waitresses in the restaurant stood around chatting. The issue, as it often is for The Mill, is that it had a coach party staying and they cannot cope with the hotel, restaurant and bar being busy all at once and residents get priority. So, in short, if you're staying in the hotel risk it but if you want a civilised dinner with friends do, please, go somewhere else. We would not go back for the same sort of event to this venue as it was a distressing waste of money.

Well, what a find! Such a picturesque setting, looking out to a mill pond, with swans and cygnets, ducks and ducklings - and that’s just to one side.! The hotel also overlooks beautiful, far-reaching meadows with paths in all directions, amongst the local grazing cattle. Particular thanks go to both Katy W and Dee who put themselves out to help us during our stay. I can only believe our break would not have been so memorable without their endless kindness and helpfulness. Nothing, but nothing was too much trouble. Thank you ladies.

The worst food what I ever head… I don’t think chefs they know how to cook chips this is how but it is. Onion BHAJI better quality you can get in Tesco . Avocado humus added mint ‍♂️ for what ? You can just taste mint not any avocado. First time in my life mango chutney was with mayo or some cream .

Katie H is the best, she’s really nice and made us feel welcomed and looked after us during our meal. The sticky pork is delicious and was cooked perfectly and fish and chips unreal and felt like I was by the seaside. Will be coming back. The desserts were also delicious.