GHL Hotel Abadia Plaza

The hotel is centrally located and was very clean and comfortable with a delicious breakfast! Very pleasant stay. Highly recommend

The hotel's air conditioning has been inoperative for year, but they still advertise as having air conditioning. This is deceptive marketing. I slept terribly because the rooms are sweltering hot. As you can see from other reviews, this is an old issue. The staff are aware, but the management doesn't care. Terrible property management. I will complain to the superintendencia.

The room location was terrible. The sliding glass door was over the breakfast area and you could hear every click clack sound and all the guest conversations. Breakfast was from 6am to 10am and there were many people. Also dinner was late and people dand many people out laye . There was one night where the cl we animg crew was moveling tables and chairs til 1am.

Economical. Close to downtown. Breakfast was great. The staff was helpful and ready to assist. Will stay there again

This hotel and well equipped for the tourist and business traveller alike in an excellent safe and central location. I experienced excellent customer service even before I arrived for my stay. My emailed pre-arrival enquiries were responded to promptly and in informative detail via WhatsApp. The breakfast here is excellent offering a very good selection of local and European fare to suit even the fussiest of requirements. The staff cannot do enough to help you - Special mentions to reception, housekeeping and the food and beverage team . The hotel is extremely well managed , with the staff being identifiable as the true asset; always smiling,very helpful with a 'can-do' attitude in delivering excellent customer service. First class all round and far exceeded my expectations. The hotel is a relatively short and leisurely walk from the main attractions of the city centre. The facilities are well maintained. The gym is small but the cardio equipment is well-maintained and in good working order. There is also an very goo co-working space which I made good use of. The rooms are well equipped and cleanliness is excellent. Throughout my travels in Colombia and the South/Central American region I have stayed in some very good hotels but the GHL Abadia Plaza has to rate as being my best experience to date without question. Here it's about a team of people who truly live the values of their brand! Thank you Paiola Marcela Timana and your hardworking team. Keep up the good work. You are all a credit to the brand in personifying your corporate values. I look forward to retuning in May and for my summer break in July.