Hostel G Perth

AVOID. I booked the wrong date by mistake, tried to cancel less than a minute after I paid and showed them proof I wouldn't be in the country for the booking, and they refused to let me cancel or offer a refund. When I contacted Trip customer service they told me there's nothing they can do because the hotel said they don't want to give the money back, even though it would be impossible to use the room - what a scam. Not allowing even a 5 minute window for cancellations/refunds in case a customer makes a mistake is crazy.

The young lady at the reception at around 6 pm on the evening of Apirl 10 was excellent !! When learning that my luggage was left in the taxi taking me from Perth airport to this hotel and the taxi was gone, she helped me enormously. 1) Sharing what she knew about the results of previous similar cases; 2) Lending me her own cell phone, so that I could call the police; 3) Helping me several times with my communication with the local police. Deeply appreciated !! 4月10号晚六点左右，该旅馆前台的那位年轻女士，太太棒啦！！当她得知我的行李忘在了出租车上、并且出租车已经开走了后，她给予我极大的帮助。1）分享她知道的，以前类似情况的最终行李结果；2）把她的手机借给我，使得我能够报警；3）积极协助我和当地警方沟通。非常非常感谢这位女士！

Location was easy to find and accessible to mostly places. Appreciate the clean bedding and towel. Room was spacious enough and had sufficient luggage storage spaces. There’s a large & cosy co-study/working/living space with billiard tables and projector screen. Sleeping areas are pretty secured with keycards so one can be less concerned with external entry. There is a kitchenette that allows guests to store their food in big fridges and sufficient amenities like microwaves and toasters. It’s a pity that some guests are not responsible in washing up after use. The hot water dispenser wasn’t working for the few days I was there so many guests heated drinking water with the microwave. Possible improvements: I wish a hostel with such high turnover could consider to provide shared shampoo and soap in the showers, and have a machine that sells washing detergent pods. Definitely would help to reduce loads of single-use disposable waste.

Really friendly, no problems with late check in, after 1 am because flight was delayed.

Excellent!

Everything you excellent and more than excited expectation.