Somerset Damansara Uptown Petaling Jaya

Somerset Damansara Uptown Petaling Jaya Reviews

Somerset Damansara Uptown Petaling Jaya

2A, Jalan SS 21/37, Damansara Utama, Petaling Jaya, Selangor, 47400, MalaysiaView Hotel Details
Somerset Damansara Uptown Petaling Jaya
Somerset Damansara Uptown Petaling JayaSomerset Damansara Uptown Petaling JayaSomerset Damansara Uptown Petaling Jaya
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Somerset Damansara Uptown Petaling Jaya Guest Reviews

4.4/5
Very Good
97 review
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(97)
Positive reviews(93)
Reviews with photos/video(14)
Awesome stay(27)
Clean and tidy(11)
Great service(11)
Near shopping area(11)
Many dining options(8)
Large rooms(6)
Negative reviews(4)
Anonymous User
Premier Studio 1 King bed
Stayed in May 2024
Couples
60 review
5.0/5
Outstanding
Posted on May 13, 2024
I like this hotel very much.. surrounding so many food.. recommend
Response from Property: Dear Sir/Madam,Thank you very much for your kind feedback! We're thrilled to hear that you enjoyed your stay with us. Looking forward to hosting you again.Regards,Wilson Low, Residence Manager
Guest User
Premier Studio 1 King bed
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 2, 2024
Nice places to stayed in..rooms are clean and big... reception liyana...siti...Sara and Henry were friendly... security and guard are friendly too..love the gym there
Response from Property: Dear GuestThank you for taking the time to share your stay experience at Somerset Damansara Uptown Petaling Jaya!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely, Wilson LOW | Residence Manager Somerset Damansara Uptown Petaling Jaya
Jeff
Premier Studio 1 King bed
Stayed in Jan 2024
Business travelers
39 review
4.0/5
Very Good
Posted on Feb 28, 2024
Nice spacious room. Easy access of many F&B options around the hotel.
Response from Property: Dear Jeff,Thank you very much for your kind feedback! We're thrilled to hear that you enjoyed your stay with us. Looking forward to hosting you again.Regards,Wilson Low, Residence Manager
Florence
Premier Studio 1 King bed
Stayed in May 2024
Couples
1 review
4.7/5
Amazing
Posted on May 10, 2024
This is our second time staying at Ascot Somerset. Extremely convenient to commute around and plenty of good food across the road especially the Hokkien Mee at the end to the right. The roast duck at the same stall is definitely not to be missed with its tender and juicy meat. I bought one full duck for myr78 to bring home to Spore to share with the family. Highly recommended.
Response from Property: Dear Florence,Thank you so much for choosing to stay with us again at Somerset Damansara Uptown Petaling Jaya! We're thrilled to hear that you found our location extremely convenient for getting around and enjoyed the abundance of delicious food options nearby. Your recommendation for the Hokkien Mee and roast duck at the stall is greatly appreciated- we'll be sure to pass along the compliment! We can't wait to welcome you back for another fantastic stay, and perhaps another delicious culinary adventure!Warm regards,Wilson LowResidence Manager
Guest User
Premier One Bedroom Apartment
Stayed in May 2024
Couples
2 review
4.0/5
Very Good
Posted on May 6, 2024
Well located at the shopping mall , many restaurants and bistros around, only thing is too pricey
Response from Property: Dear Guest,Thank you for your feedback! We are delighted you enjoyed our convenient location near the shopping mall and variety of dining options. We'll definitely take your comment about pricing into consideration. We hope to welcome you back soon!Warm regards,Wilson Low Residence Manager
Eng Hwa
Premier One Bedroom Apartment
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 23, 2023
Enjoyed the stay. Nice, spacious clean room. Great location with plenty of eateries around. Kang from the front desk was especially helpful in resolving issues i had.
Response from Property: Thank you for sharing your review on your recent visit. We are delighted to learn that you had enjoyed your stay with us.Our rooms are specially designed for the comfort of guest whether you are travelling in a group or with family. It is our utmost pleasure that you had a satisfying experience. We will share the compliment with the team for continuous improvements.We look forward to welcoming you back for another seamless experience soon!Regards, Wilson Low - Residence Manager
LOOCK
Premier Studio
Stayed in Apr 2024
Business travelers
23 review
4.2/5
Very Good
Posted on Apr 25, 2024
Good location and access to shopping mall easily. Highly recommend for family Holiday or business traveller.
Response from Property: Dear Loock,Thank you for your wonderful review! We're delighted to hear that you enjoyed our convenient location and easy access to the shopping mall. We're thrilled that you found your stay highly recommended for a family holiday. We hope to welcome you back soon!Warm regards,Wilson LowResidence Manager
Gavin Lee Kok Meng
Premier Studio 1 King bed
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Very nice hotel. The only complaint I have is the power saving feature which will switch off the room power when there are no movement (I think). But even when I was inside the room, the room power keeps turning off. I know it is a green feature, but it is very frustrating. Hopefully this can be improved probably on the sensitivity.
Response from Property: Dear Gavin,Thank you for your feedback and for choosing to stay with us. We are glad to hear that you found our hotel very nice, We apologize for any inconvenience caused by the power-saving feature. Your suggestion regarding sensitivity adjustments is appreciated, and we will certainly look into improving this aspect to ensure a more comfortable stay for our guests. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Thank you for bringing this to our attention.Warm regards,Wilson LowResidence Manager
Sonali
Premier One Bedroom Apartment
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The place is super clean and super good. The breakfast is limited but good.
Response from Property: Dear SonaliThank you for taking the time to share your stay experience at Somerset Damansara Uptown Petaling Jaya!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely, Wilson LOW | Residence Manager Somerset Damansara Uptown Petaling Jaya
ChinWLeng
Premier Studio
Stayed in Apr 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Apr 27, 2024
Location good. Connected to starling mall. Very convenient for food and shopping.
Response from Property: Dear Chin,Thank you for your wonderful review! We're thrilled that you found our location connected to Starling Mall convenient for both dining and shopping. We look forward to hosting you again for another fantastic experience!Warm regards,Wilson LowResidence Manager
Jason
Premier Studio 1 King bed
Stayed in May 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Jul 18, 2024
Overall, it is great, but the breakfast needs a lot of improvement.
Response from Property: Dear Jason,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had an overall great stay at our hotel.We appreciate your candid comments about our breakfast. Providing a high-quality dining experience is very important to us, and your feedback will help us improve. Please know that we are addressing the areas mentioned and are working on enhancing our breakfast offerings to better meet our guests' expectations.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Wilson LowResidence Manager
Anonymous User
Premier Studio 1 King bed
Stayed in Feb 2024
Couples
8 review
4.5/5
Great
Posted on Feb 14, 2024
Full services apartment ..well equipped with utensil and amenities. Spaces room. Good location beside just next to Starling mall, many good restaurants and foods are with short walking distance.. try the dimsum, wanton mee, cafe , hokkien mee,etc. enjoyed my stay and will look forward again to stay in next visit .
Response from Property: Dear Guest,Thank you for taking the time to share your stay experience at Somerset Damansara Uptown Petaling Jaya!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Thank you and regards, Wilson LowResidence Manager
SophieT
Premier Studio
Stayed in Apr 2024
Couples
13 review
4.7/5
Amazing
Posted on May 25, 2024
Decently large room and clean Location accessible to most key places in KL
Response from Property: Dear SophieTThank you for sharing your review on your recent visit. We are delighted to learn that you had enjoyed your stay with us.Our rooms are specially designed for the comfort of guest whether you are travelling in a group or with family. It is our utmost pleasure that you had a satisfying experience. We will share the compliment with the team for continuous improvements.We look forward to welcoming you back for another seamless experience soon!Yours sincerely, Wilson LOW | Residence Manager Somerset Damansara Uptown Petaling Jaya
alvin wks
Premier One Bedroom Apartment
Stayed in Feb 2024
Couples
81 review
4.2/5
Very Good
Posted on Feb 16, 2024
Very hard to locate the parking area, need to put a notice board to instruct guess how to get into the hotel parking lot.
Response from Property: Dear Guest,Thank you for your kind words. The parking area do have a direction signate board to direct guest to the hotel parking lot. However, we will convey your feedback to the departments concern for their immediate action and improvement plan for easy locate the signate in the car park area. Thank you and regards,Wilson LowResidence Manager
Lok Lok Yoko
Premier Studio 1 King bed
Stayed in Jan 2024
Business travelers
2 review
4.5/5
Great
Posted on Jan 12, 2024
Staff are very nice, welcoming. I enjoy my stay. Room is big and I rest very well. Starling mall is just aside the hotel. Easy to come and go. Recommended.
Response from Property: Dear YokoThank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon.Yours sincerely,Wilson Resident Manager