To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(960)
Positive reviews(916)
Reviews with photos/video(271)
Delicious breakfast(79)
Convenient for shopping(72)
Large rooms(53)
Perfect for business trips(19)
Comfortable bed(19)
Near mall(17)
Strange smell in room(14)
Delicious buffet(9)
Negative reviews(44)
Anonymous User
Superior Hollywood Twin
Stayed in Dec 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Jan 1, 2025
Pleasant Stay
Near to IKEA,IPC, The Curve, Lotus etc walking distance.
Don't confused with Royale Chulan The Curve as we did.
Doodledaisy
Superior King
Stayed in Dec 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Have been staying here multiple times. Overall good hospitality, room always ready upon check in.
Just a safety concern that the lift doesnโt require card scanning to access to room floors.
Guest User
Deluxe King
Stayed in Nov 2024
Couples
17 review
3.7/5
Posted on Dec 16, 2024
A spacious hotel room and grand lobby, but the room bed and other furnitures are very old, suggesting to improve or change to new furnitures.
Yung
Club Room King
Stayed in Nov 2024
Other
6 review
2.7/5
Posted on Nov 26, 2024
Very bad experience to stay over there , no one inform us the club lounge not open , when I check in only let me know have breakfast in coffee shop and afternoon tea set in room , I asked them also have two piece Landry per day and I gave them the Landry to wash and I keep chasing them until my checked out time the Landry is back to me since I no time to check because I need to go to airport when I back home unpack my luggage I find my shirt have other colour on it , so I not expected my clothes to wash and return me like this really not a 5 star hotel standard
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NAT|KRMY
Superior King
Stayed in Nov 2024
Couples
116 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Very smooth n warmth check in & out..
The reception staff were friendly n polite..
The room was spacious n clean..
Convenient location close to major attractions..
Kinrara
Superior King
Stayed in Dec 2024
Family
3 review
4.0/5
Very Good
Posted on Dec 31, 2024
All okay . Breakfast sedap . Tapi sini punya breakfast i love sgtt .
Aish@h
Superior King
Stayed in Oct 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 28, 2024
we are enjoyed the stay..
food in coffeehouse is delicious and our rooms is big and comfy
lonely ranger
Deluxe King
Stayed in Nov 2024
Business travelers
48 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Very good stay, room clean, just the toilet if can need to scrub ,
NOR HILAWATI
Superior King
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Spacious room,tasty food & polite staff
MAJA888
Club Room King
Stayed in Sep 2024
Family
14 review
3.5/5
Posted on Sep 23, 2024
Hotel service good, staff friendly, breakfast selection was also good!
However, the hotel is quite old, its facilities seems outdated, it should be changed or added some items !
Hotel in a not so convenient location, we should call grab or taxi to go everywhere!
raver01
Deluxe King
Stayed in Sep 2024
Family
7 review
4.5/5
Great
Posted on Sep 20, 2024
I feel like Royale Chulan is loosing its touch. The hotel us big and at a great location. However l, i feel like the maintenance is poor. The room looks majestic as always but the furnitures can use some polish and sorts. Its really worn out. And the hallway is poorly ventilated and smells wet. The tv in the room is also really small and maybe can use some update. Nevertheless my stay was good and the hotel just needs abit of update.
Kenny Tean
Deluxe King
Stayed in Sep 2024
Couples
3 review
4.0/5
Very Good
Posted on Oct 1, 2024
The location was great! The service is not up to a 5-star standard as they do not have a pillow menu. On top, the room is quite run down but the good thing is they are still clean.
WNA88
Deluxe Hollywood Twin
Stayed in Aug 2024
Family
9 review
4.7/5
Amazing
Posted on Sep 11, 2024
Stay because of the location near to The Curve. However, internal building walkway already close and need to walk thru outdoor pedestrian walkway. So little bit far to go to the mall. Overall is OK. But breakfast, does not have varieties of food
Anonymous User
Deluxe Hollywood Twin
Stayed in Aug 2024
Family
18 review
4.7/5
Amazing
Posted on Sep 6, 2024
Nice hotel located near to Ikea Damansara, The Curve and One Utama. The hotel room is big enough but the toilet door is broken cannot lock. There are also no place to hang towel in the toilet as the hook are missing/ broken. The cleanliness is acceptable. The breakfast is okay ๐๐ป overall okay for a short stay