Hotel Ruf

Hotel Ruf Reviews

Hotel Ruf

Bahnhofpl. 5, Pforzheim, GermanyView Hotel Details
Hotel Ruf
Hotel RufHotel RufHotel Ruf
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1 night

Hotel Ruf Guest Reviews

3.2/5
42 review
Verified reviews
Location3.3
Amenities3.1
Service3.1
Cleanliness3.2
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All Reviews(42)
Positive reviews(23)
Reviews with photos/video(4)
Negative reviews(19)
Guest User
Economy Single Room
Stayed in Aug 2023
Solo travelers
2 review
4.5/5
Great
Posted on Sep 4, 2023
Clean comfortable rooms and very good breakfast
Tim2930
Economy Single Room
Stayed in Jun 2023
Solo travelers
5 review
1.5/5
Posted on Jun 15, 2023
Bed bugs! And dirty floor, thin doors, noisy neighbourhood
Guest User
Standard Twin Room
Stayed in Sep 2023
Business travelers
5 review
3.0/5
Posted on Sep 17, 2023
Not so bad.
Guest User
Standard Twin Room
Stayed in May 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Jun 1, 2024
You need to enter the 7826 password to enter the room, but no one tells you. After entering, there was a self-service check-in. After a long time of fussing, I finally needed to pay (Ctrip already paid). After waiting for half an hour in total, I came out to the front desk upstairs and asked if I wanted to check in. After finishing the process, I asked about the parking fee, but I didn’t know anything about it. The elevator is also out of order. The location is okay, opposite the train station, and there is a DM store less than 400 meters next to it. Breakfast is okay, there is fruit.
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Terice
Standard Twin Room
Stayed in Oct 2023
Couples
2 review
1.0/5
Posted on Nov 3, 2023
complaint Discriminating against Asians, telling us that the elevator cannot be used, the service is impersonal, and there is nothing in the room except towels. The room is cold, there is no heating, the hair dryer is broken, and the entrance to the train station downstairs is full of drunkards. I really don’t dare to go out at night. The most important thing is that even if you Is it because of the flight or is it not allowed to be refunded for even one day?
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Guest User
Standard Twin Room
Stayed in Jul 2023
Family
6 review
1.0/5
Posted on Jul 27, 2023
People with luggage must not stay here. It is very bad that the elevator is very small and a triangular shape, and the light does not come for 10 minutes. The experience was very bad. The door lights downstairs were all broken and the service complained that they would not turn on. I was very dissatisfied.
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Armin
Standard Twin Room
Stayed in Dec 2022
Business travelers
22 review
4.2/5
Very Good
Posted on Dec 21, 2022
Central location, directly opposite the train station and a 5-minute walk to the city center. Extensive breakfast. Ideal for business trips.
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Zhuke
Economy Single Room
Stayed in Feb 2024
Business travelers
36 review
4.0/5
Very Good
Posted on Mar 5, 2024
交通便捷,火車站近。早餐簡單營養健康,鄰近商業區。
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阿北hk
Economy Single Room
Stayed in Feb 2024
Business travelers
3 review
3.0/5
Posted on Feb 26, 2024
very old hotel . reception in 2 nd floor . room very dark . only can use for transit needed . for short period . no parking for load up luggage . .相當舊,沒有停車位在門前 , 𨋢很窄 , 上落行李非常困難. 衹是當地人出差暫住的.
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Katia
Stayed in Nov 2023
Couples
4.0/5
Very Good
Posted on Nov 13, 2023
We picked the hotel because of its excellent location across from the train station. At first we we highly irritated by the malfunctioning elevator and shabby entrance, but then found the rooms to be lovely, modern and clean and also enjoyed the breakfast in the breakfast area the next morning. The second impression is so much better than the first.
Guest User
Stayed in Oct 2023
Couples
0 review
2.0/5
Posted on Oct 2, 2023
Mold in bathroom leaking shower pan. They did not clean the room 3 nights out of 8. Ran out of TP. Had to find a cart. Requested a day early departure and was told they don’t refund. Corridor carpet is nasty. Elevator does not work. The noise on Friday and Saturday goes until 4 AM from the clubs by the hotel.
Elisabeth
Stayed in May 2023
Family
2.0/5
Posted on May 30, 2023
The entrance was strange, there are many oddly set up doors that you must squeeze through with your luggage while you try to find reception. The stairwell and hallways were dirty, with stained carpet and general updates needed. The room itself was bright with high ceilings and big windows. Would have almost made up for the bad first impression - but unfortunately it was not clean. The floors showed many visible spots and dirt, definitely in need of a mop. The bathroom was also not well cleaned and the towels were stained. The bed was surprisingly comfortable and seemed clean. However, the hotel is surrounded by very loud bars and we were subjected to extremely loud music well into the night. I slept with headphones on in order to help block out the noise. At some point in the night I awoke to guests in the hotel shouting and slamming doors. As the hotel is not staffed through the night, there was no one to report this to, and the disturbance continued for about an hour. In the morning, the cleaning staff burst into the room without knocking or saying anything, and didn’t apologise when they saw the room was still occupied. Breakfast was ok, but I lost my appetite when I had to sort through several dirty or greasy plates in order to find a clean one.
Kent
Stayed in Jul 2023
Other
3.0/5
Posted on Jul 20, 2023
Room spacious. Clean. Hotel hall carpeting stained, not clean.
Verified traveler
Stayed in Dec 2022
Business travelers
1.0/5
Posted on Dec 28, 2022
Worst place I’ve ever stayed in during my more than 15 years as a business traveller. Personnel is only available late in the evening and don’t speak English, in the breakfast room there was rat poison hidden behind the window curtains, and on top of everything someone in the personnel must have stolen my TUMI accessory bag because it suddenly disappeared. When confronting them with this, no one seemed to care. Strongly advise to avoid staying here.
Maria
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on May 16, 2023
Nice room near trainstation and shops