Phi Phi Banyan Villa

This was my worst and most traumatic hotel stay: - dirty pool - terribly old and dirty room - cockroaches and lizards in the room (the staff couldn't handle them) - terrible smell in the room and from the air conditioner (mold), which the staff couldn't handle either - the air conditioner was directly above the bed, blowing directly onto the sleeping person - terrible decor, including the room: some old, yellowed artificial flowers, very dusty and dirty curtains - when leaving the room, the view was of a garbage dump, the air conditioners in the back of the restaurant - even the room key was dirty and rusty - tons of dust and dirt in the bathroom - the toilet was permanently stained with some terrible stains - holes in the walls and floor - I asked the staff three times for help and a room change, and they told me it wasn't possible. However, the lady at the reception desk in the evening replied that it would be best if I took a picture of the cockroaches and lizards. They'll start looking. The front desk staff is very rude and indifferent. - The breakfast is terrible, the selection is very poor, the area is dirty, and the coffee is undrinkable. - The WiFi is very weak and unsecure. Avoid this place, as it will be a terrible stay and a ruined mood.