Phi Phi Natural Resort

Service Quality: Guests frequently commend the friendly and helpful staff, noting exceptional hospitality and service. The resort provides seamless transfers from the pier, and the staff assists with organizing tours and activities, enhancing the overall experience.(based on 57 reviews)

Big room with cleaness, good place to enjoy PP island but a bit far away as it is on the north of PP island

We had a decent stay at this hotel. It seems to have been a 4* when it opened but I would say that it is pushing it to even rate it a 3. I want to mention first that the hotel is only accessible by boat and we had to get the ferry to the island and then haggle a 30 minute long tail boat. This cost us an extra 1400 baht, a price we didn’t know about when booking. The hotel rooms themselves are lovely and it has great pools and beach access is a bonus. The shuttle bus to the rooms and back is also great and the drivers were all very friendly. However, the staff did loose my rucksack on the last day. It turned out that staff had taken it to the ferry checkpoint but no one else who worked here were aware of that. The restaurant for the hotel in the afternoon/evening was also very poor. It was one of the only options around, due to this area being very secluded. The restaurant prices were very expensive and the food was awful, this definitely gave at least one member of our group food poisoning. The breakfast restaurant is quite good and has a decent buffet selection. The beach access was great, however the private beach was only accessible for a few hours a day due to tides. We went out at 8am and had to leave by 11am. Having said this, there is a longer beach which is always accessible next to the hotel. Overall we had an ok stay, but we expected a lot more from a 4* resort and were disappointed. Do not eat at the restaurant. We would have personally stayed in central phi phi had we known the layout of the island prior to booking.