Four Seasons Hotel Philadelphia at Comcast Center

If you value modern design, high-tech amenities, and the best views in Pennsylvania, this is the place to stay. It is a "destination hotel" where the property itself is as much of an attraction as the city.

I had the pleasure of rejoining the Four Seasons Hotel. This hotel has the best service. You are welcomed at the front by Lou and escorted to the reception by Saleem. Jordan and Maria at reception are amazing. Fernando assisted with my luggage and Mallory arranged an Amazing welcome amenity with my favorite treats. Michael in sky-high and Marguerita are so warm. Aaron and Joseph in Security were also very helpful. I strongly encourage anyone who travels to Philadelphia must stay at The Four Seasons Hotel!

Extremely Disappointing Experience — Not Worth the Visit My recent visit to the Four Seasons Hotel Philadelphia at Comcast Center Spa was, unfortunately, extremely disappointing. To begin, there was no valet parking validation, which is surprising and inconvenient given the premium nature of the property—especially for guests traveling into the city. As someone who does not enjoy coming into Philadelphia, this immediately set the tone for a frustrating experience. Upon arrival, I was also surprised that there was no Thai massage attire offered, which is typically a standard and expected part of that service. This detail may seem small, but it significantly impacts the authenticity and comfort of the treatment. The most disappointing aspect, however, was the salon environment. The space was very small, tightly arranged, and far from tranquil. Rather than a peaceful spa atmosphere, it felt crowded and loud. One of the nail technicians was overly talkative and disruptive, making it nearly impossible to relax. A spa—especially one associated with the Four Seasons name—should prioritize serenity, and this fell far short. That said, I want to acknowledge that the service providers themselves were excellent. My massage therapist delivered a wonderful treatment, and my nail technician, Kim, was professional and skilled. They were the highlight of the visit. Unfortunately, the overall environment and experience did not match the brand’s reputation or price point. I was given gift cards, which is the only reason I chose to try this spa—but I can confidently say I will not be returning.

I recently stayed at the Four Seasons Philadelphia with my wife, daughter, and dog for a quick night away over a particularly cold and bleak weekend in January. It was also our dog’s 10th birthday, so we wanted to spend it at a dog-friendly property with her. The Four Seasons Philadelphia was a perfect oasis in the clouds for our quick getaway. We had everything we needed without having to leave the premises. This was our second stay at the property, with the first being about two years ago, when my wife and I visited just before our daughter was born. While our prior stay had been generally positive with some exceptions, this one was significantly better and made us really love the hotel. I was particularly impressed that in almost every area in which I noted that the property needed to tighten service or amenities last time, things had improved. Combined with the fact that the Four Seasons Philadelphia currently has a great staff who executes coordinated luxury service seamlessly, we couldn’t have been happier with our visit. Trip Planning: I usually book Four Seasons stays through a Four Seasons Preferred Partner travel agent (which I highly recommend), but for this stay I booked through the Chase Luxury Hotel Collection using my Chase card. The benefits were very similar, though slightly better with Preferred Partner. Booking through Chase, our reservation included a room upgrade at check-in based on availability, priority early check-in and late check-out, a $100 hotel credit, and a $60 daily breakfast credit to use at Skyhigh or via in-room dining. A couple weeks before our stay, I used the Four Seasons app to submit room requests and book a dinner reservation. As always, service through the app was very prompt. The only odd interaction came when I inquired about a Saturday night dinner reservation at Skyhigh, and was simply told there was no availability other than very late times. While the restaurants are popular and reservations can be difficult for non-hotel guests, I was reaching out weeks in advance and knew from our prior stay that hotel guests are supposed to have priority for dinner reservations and tables are held back for the hotel from general availability. The hotel then suggested Vernick Fish instead of Skyhigh, which we also love, but I pushed back and asked them to confirm that there was truly no space for hotel guests anytime earlier at Skyhigh that night. A table at Skyhigh at our desired time suddenly became available after that. I appreciated the effort to ultimately secure the reservation, but didn’t understand why I had to push and express displeasure to get it. It felt like the hotel was steering us toward Vernick Fish solely because it had better availability and was easy for them, rather than doing the best they could for us from the start. Before the trip, I also emailed the hotel manager, Jimmy, since I had correspondence with the former manager after our last stay, and that had included an offer to ensure

After a bad experience last summer, we decided to give Four Seasons Philly another chance in early January 2026. And boy did they surpass our expectations! We were greeted with a big smile and professionalism by Faith, who was incredible and attentive to our needs. We had also booked a corner suite and were upgraded to a Skyline corner suite. Absolutely beautiful, impeccable in all respects, top-notch service, attention to details, clean rooms, excellent SPA and fitness center... It was a joy from A to Z. We highly recommend the Four Seasons Philly and will definitely return.

Went with an adult daughter for a pampering weekend getaway. She had spa services (two massages and a mani/pedi) which she thoroughly enjoyed. Comfortable beds and spectacular views everywhere as the hotel occupies the top couple of floors of the building. We also ordered room service several times and were pleased. We used the gym and went in the infinity pool. It is 60 feet long, maybe just long enough to do laps, but a little too warm for that and not really wide enough if there are other people hanging out. We had a nice meal of vegetarian dishes at the Skyview restaurant, which was perhaps the most reasonably priced of all our meals there. We also used the included valet service and found it friendly and efficient. Every staff member we encountered was exceptionally professional. The exterior glass elevator used to access the lobby was a blast. Since a complete review includes quibbles, I will add I would have expected the coffee to come in a thermal carafe to keep it warm and there was sometimes a momentary pulse of cold water when switching between the various options in the showering hardware. Petty indeed. I have already written so much and yet I feel this review is not helpful in deciding whether to stay here. I found everything offered was pretty close to perfect and obviously super expensive. But we were two grown women on a getaway weekend where we mostly wanted to lie around and be pampered. The footprint of the hotel, while offering spectacular views, is quite limited. If you are a tourist, there is not an expansive lobby to plop down in after an exhausting day of sightseeing (there is some limited seating in the back of the Skyview restaurant that serves as a lounge, plus a few benches against the wall in the reception area). If you are a family--and we did see a few kids--there is no separate breakfast room or coffee shop or game room or really any other place to hang out with your children besides the pool, which doesn't even have a deck around most of it. I saw a sort of grumpy faced mom leading her pre-school daughter from the pool area, and then back again a little while later, and I thought to myself that didn't look fun. My advice is to think of this Four Seasons as sort of a boutique hotel and choose wisely. My daughter and I had a fabulous time and left feeling happy and refeshed.