The Snowbell Hotel & SPA @ The Bridge

The view is incredible from your room but it’s not well laid out to enjoy it. The mattress was not great and slid about on the frame. The shower area floods within 1 minute into the room. The pool was lovely but the steam room is run down. The location is in the Chinese district. It’s ok for a 1 night stopover but I wouldn’t want to stay for longer.

A good hotel in the central area, just next to Australian and Russian embassies. Some good restaurants are nearby. Our room was clean and quiet. The breakfast was okayish.

My stay at the snowbell Hotel was absolutely fantastic. The staff were incredibly attentive and friendly, the room was spacious and immaculately clean, and the amenities exceeded my expectations. I especially loved the rooftop pool and the gourmet breakfast buffet. Highly recommend for anyone looking for a luxurious getaway

The window view is really nice, also I like staff, they are all very friendly. But for me there are a lot of disadvantages, the main are dirt in the room, bad smell in toilet (from food), and a lot of flying insects. The hotel is located in china district and in the 28th floor.

Plus: The hotel has a designated smoking space in the stair case between floors. Minus and deal breaker: Cockroaches, the Asian cockroach (Blattella asahinai). I was greeted by these from the time I entered the room. Killed dozens including babies over the span of a very long 3 nights with no restful sleep. Each time I step out of the room, the room lights go off because I remove the card key. When I return, I see them clearly on the white floor tiles and rush to squish them but they keep spawning. I ensured there was no food or sugary drinks inside the room. They were not only in the room and around the bed, but also in the bathroom. It is amazing to have this infestation in a modern high rise building and inside a room on 29F with no food. The staff responded by simply apologizing for the inconvenience. Other: Checkin requires a deposit, however they did not have change or accept credit cards upon checkin. The location is among Chinatown district with all Chinese clubs, spas and restaurants along the ***** and block with exception to the Australian embassy situated across the road. The prices are relatively higher here, for example, a can of cola from the hotel and Chinese shops at US$2, whereas other similar shops sell for half the price or less. The times for spa services offered are not available as indicated by hotel. When i inquired for a booking at 8pm, the front desk informed me they closed early. The hotel indicates closing time of 10pm and 1am on Friday to Sunday. Lastly, the bathroom is not to my liking. The toilet and shower are side by side with no partition, screen or curtain, meaning water can go everywhere. I suggest they resolve the cockroach situation for an otherwise clean room, keep petty cash for payment change, and deliver on services they promote to offer.

This is nice comfy and amazing hotel!!!!! breakfast is serve in your bed, the bed ? do i have to say how soft and comfortable like your in a cloud and the staff ? they upgraded us to river view suit likeeee so sulit, and its not the expensive ha ? the value is equating to quality service and comfort!!

The front desk really kindly and friendly ,the room is clean , the view was great and stunning at night time. Good good

It was a nice experience with this hotel. I stayed here several times because of the design of the room and nice service. My only problem is about the smell of cigarettes. Since we stayed as the family with kids, it was not so pleasant for them to stay with the smell of cigarette. And I just found out that almost 90% of the rooms have the smell of cigarettes, we tried to change the rooms so many times, but they are the same.