To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(87)
Positive reviews(78)
Reviews with photos/video(22)
Awesome rooms(23)
Awesome stay(16)
Great location(16)
Large rooms(13)
Convenient location(10)
Friendly staff(6)
Great swimming pool(5)
Negative reviews(9)
Sapine Thavy
Deluxe Double Room Non smoking
Stayed in Dec 2024
Business travelers
20 review
4.0/5
Very Good
Posted on Dec 18, 2024
Hotel location is good, nearby royal palace and national museum. The room is very big with classic Khmer style.
Lam
Deluxe Twin Room Non Smoking
Stayed in Nov 2024
Couples
2 review
3.7/5
Posted on Nov 8, 2024
Friendly, cheerful and helpful staff. Clean room. Excellent service. Will recommend to others. The pool is small compare to Boutique and water have a funny taste. However the street to the hotel is dirty.
Alessandro
Deluxe Double Room Non smoking
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Nice hotel......... great staff and all is beautiful, I recommend it
Guest User
Deluxe Double Room Non smoking
Stayed in Feb 2025
Couples
2 review
4.5/5
Great
Posted on Feb 25, 2025
OKAY palace is OKAY (but not a palace!) price wise it’s good value area is central we are happy here
Guest User
Deluxe Family Room Non Smoking
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Pretty rooms and the pool is awesome. You have also access to the Okay Boutique Hotel pool, which is better.
Guest User
Deluxe Double Room Non smoking
Stayed in Dec 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Dec 11, 2024
The place was really fantastic 🥰I really liked my room🥰The view from the balcony also was good. But unfortunately I was asking about the chair to sit in the balcony. Reception promised to bring it next day but forgot.(
Anonymous User
Deluxe Double Room Non smoking
Stayed in Jun 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 30, 2024
Nice room, decent buffet breakfast, nice view from swimming pool area. Good location. Easy access to tourist attractions.
Guest User
Deluxe Double Room Non smoking
Stayed in Jul 2024
Travel with friends
7 review
3.2/5
Posted on Jul 10, 2024
The room was good, but we didn't have hot water at all for 2 days. We reported it several times, twice we were told that it was fixed, but it was still the same, and in the end we lost so much time trying to get it solved (we waited for more than an hour to get an update and for someone to come and check, and we were even sent to another room where there was the exact same issue). I do not recommend at all.
Saurav
Deluxe Double Room Non smoking
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Good location and clean room. Also cheap, nearby to all location
Fi
Deluxe Double Room Non smoking
Stayed in Dec 2024
Family
3 review
4.2/5
Very Good
Posted on Jan 10, 2025
It's very good for that price and in the bustling area
Pixycap
Deluxe Double Room Non smoking
Stayed in Apr 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Enjoyable stay. Room had a little balcony overlooking the city. All that I needed was provided. Friendly helpful staff. The room was spacious and clean.
Anonymous User
Deluxe Double Room Non smoking
Stayed in Apr 2024
Couples
7 review
2.7/5
Posted on Apr 9, 2024
Second time to stay. The first time the room was very nice, on a higher floor. This time the room was on the first floor where there was construction going on with construction workers being able to see into the bathroom window. There were no toiletries upon first arrival (no toothbrush, toilet paper). The biggest issue is the room was booked for 2 guests, who checked in together, but only one key card was issued. One night the non card holding guest was denied entry from the staff to the room even though they were a staying guest.
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Anonymous User
Deluxe Twin Room Non Smoking
Stayed in Sep 2023
Solo travelers
5 review
3.5/5
Posted on Sep 21, 2023
5yrs old Hotel. Hv 2 Okay Hotel side by side. lobby is filled w artifacts. Very Woody n ancient feel. Staff Friendly. Near eatery n a small pub. Just a day stay. Booked this for e size n location but felt it’s too small. Need fumigation for Mozzie.
Russell Hunt
Deluxe Double Room Non smoking
Stayed in Jan 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jan 9, 2024
Great location got free upgrade,big room with bathtub,stayed oy one night but enjoyable,will come back for 😊 sure