Four Points Hotels in Phuket

We were greeted warmly at the hotel reception area which looks out to the amazing swimming pool that envelopes the entire resort. Due to the extra documentation required, checking in will naturally be longer than usual. Fingers crossed you will not get a queue in front of you when you step into the hotel :) The room assigned to us was lovely even though it was the lead in category room. It was spacious enough for 2 persons, and everything looked brand new as the hotel was built in 2020. We tried to request for an upgrade but due to their high occupancy, they were unable to upgrade us. However, they more than compensated by sending a birthday cake plus complimentary birthday cocktails for us, as we were both celebrating our birthdays in Phuket. The buffet breakfast was the highlight of our stay. Every morning, despite how tired we were, we dragged ourselves to the restaurant, spent like 2-3 hours going through the selections and savoring everything they have to offer. I cannot believe they also provide items like crepes, ice cream, parma ham and different curries for breakfast as they are not typical breakfast dishes. I was very impressed. The services from the hotel staff exceeded our expectations. We tried to tip as much as we could, seeing that the service industry has taken a big hit during the pandemic for a place like Phuket. They were all really appreciative. Special shout out to Benoit, the Director of Sales/Operations for the hotel. He was very patient, friendly, professional and went above and beyond to ensure everything works out smoothly prior to our arrival. Thank you once again Ben, you have definitely helped made this trip a very memorable one for the both of us. Seeing that the restrictions are slowly lifted by the Thai government, please take a leap of faith and take that long awaited vacation in the land of smiles :-D Happy vacationing and stay safe everyone!