Days Inn by Wyndham Pierre

The flooring was upgraded and that was on the cleaner side. Appreciated that there was not nasty carpet. Breakfast was okay for those without any allergies. Should have called ahead and asked for a room not by the lobby since we were arriving at midnight. The heater was on and off all night and noisy. When it wasn't on, could hear people talking. Beer can on the top of the bathroom door, finger nail clippers in bathroom, hair (not ours) in the bed, old standards for the bedding and didn't seem super clean. Checked in late and with an injury had to walk far in the snow with no offer for help on opening doors or anything. Train track is close by.

Easily found and looked newly remodeled

Hard bed, terrible breakfast, no working bedside lamps, no bedside table on one side, no closet, shower water barely warm enough, plugs fall out of outlets because they are extremely worn, unlevel floors, unsitely repairs.

Front desk clerk decided to change my room from a king and 2 doubles to 3 doubles because he thought it would suit my family better. No water pressure in the shower. Breakfast was not desirable due to the food not ready an hour after serving time started.

Decent hotel that we were able to have 5 in our room very comfortably! Only downside was we needed to ask for more towels; even though we had specified we would have 5 people in our room, there were only 3 towels when we checked in.

We came to Pierre for the farm and home show, staying at Days Inn since it was about a block away (and I'm a long time Wyndham Rewards member). First off, this is NOT a handicap friendly hotel! The entrance and room doors are very narrow, barely wide enough for my walker to get thru. There is nothing on the website to indicate there is no elevator on site. We were originally put in a room on the second floor, and when I told the desk clerk I cannot walk up steps, he informed me we could drive to the back of the building where the second floor would then be ground level.... but then decided to put us on a main floor room at the far end of the hallway. I'm not sure who the rooms are designed for, but the bed was ridiculously high. I'm average height (5'5") and couldn't get into the bed without half laying on it then rolling onto bed. The bed was rock hard and had loud metal squeaks whenever there was any movement. No sign of bugs, but I'm still itching and have bumps from some kind of reaction to the sheets or bed spread. The toilet was very low, perfect height for a child to sit on (perhaps the child who left a bunch of small fingerprints that were still on the bottom of the mirror). The toilet paper stunk and was stuck together, making me think the roll had gotten wet then dried, leaving the paper hard to unroll. The room was very warm and with three different temperature controls, we STILL couldn't get the temperature to a decent level, which resulted in an overly warm, stuffy room... since it is February, opening the windows (which faced the parking lot) was not an ideal solution. Breakfast was a very sp**** continental spread consisting of hard cold biscuits with congealed gravy, a selection of bagels (no cream cheese, they were out), bread for toast, oatmeal packets (no hot water to make them), apples, yogurt, dry cereal, and some plastic wrapped breakfast sandwiches to heat up in the microwave. There was a pot of coffee, two jugs of juice, and a gallon of milk. I asked the desk clerk for hot water for tea, and he heated some up in the back room then told me I should use the kettle in the bedroom for the future. The "kettle" was a very small coffee pot that a 6oz Styrofoam cup could barely fit under and had coffee residue in it. When I asked again the second day for hot water, he informed me they didn't have hot water, that the kettle in the front was for management use only. I told him that was the most ridiculous thing I'd ever heard... they had tea bags on the breakfast counter and oatmeal packets, but no hot water to make them? It wasn't until I told him that would be included in my review that he went back to the back room to heat up his "management use only" kettle. Coming out with the hot water to fill my traveling mug cup, he informed me that for the future, he can only fill the small Styrofoam cups with hot water. Seriously now! I let him know if it made him feel better, he could fill 3 Styrofoam cups and I'd just dump them

Great Customer Service and Communication.

Yikes !

Parking lot needs updating