Residence Pian Dei Boschi

We stayed there from 26/6 to 3/7/2021 the place is a beautiful apar**ent in the clean residence. However, I must point out some things that left me perplexed, the pool lifeguard is located behind a ladder because there is shade sitting with a chair and table, we and other guests noticed that if our children had any problems in the water he was Always busy on his cell phone he certainly wouldn't have been of help. The second thing that left me speechless and that in many years of holidays in residences, bungalows, hotels, had never happened to me was that when collecting the deposit the lady at the reception went to see the room... everyone ready to leave....children in the car in the sun....I had to go back....because the lady said I left the apar**ent with the sheets in the bed and I had to take them off.....I had to **** on the ground ... and also give it a wash .... so my family with the children half an hour in the car before I had to clean ..... I'll start by saying that I left no rubbish .... dirty dishes etc ... clean OK, it's fine, but we had simply left the sheets on the beds.... and there were hairs on the floor.... small pebbles of sand which, when packing bags and luggage with 2 teenagers and 1 little girl, I think is completely normal !!!! Since the lady had to come by to do the cleaning afterwards, it was useless for her to make me clean myself, which was very humiliating considering that I paid a whopping 710 EUROS for a week in June. Entertainment for teenagers/children nothing only for the little ones during the day in a room not even outside.... baby dance or something nice in the evening nothing at all, so much so that a mother entertained the children in the evening with her cell phone and music below.... Let's say that I won't go back, even though the place is beautiful. I leave the photos of how I left the apar**ent and had to go back to clean....

We went to this residence for New Year's Eve and they offered us a holiday house. Since we had never tried this experience, we really liked the idea. Upon arrival we were warmly welcomed I think by the owner, who immediately accompanied us to our accommodation. Once inside, the environment is very warm and nice, but then the problems begin: the hot water doesn't come except intermittently, the glass roller shutter is partially destroyed, the gas ignition doesn't work, the television has a remote control that doesn't control much. In the morning we talk to the reception about the water problem and they tell us that they would solve it. When we return, the water still doesn't work, we call back and a lady comes and messes with something on the boiler and the hot water arrives. In the evening, ready to take a shower, the water doesn't work again. Requested intervention again, but since it was late, they offered us to move to another "holiday house" and gave us the keys. When we entered it was cold, without underwear and much more. I won't dwell further, I'll just say that having to leave a deposit as a guarantee for a poor product is out of place and in any case at least an apology would have been appreciated. For what we experienced, the quality/price ratio was decidedly negative, I'm sorry but I would never go back to such a place again. I hope at least that that "mobile home" will be put in order for the next customers.