Please note elevator is out until sometime in May 2024, it is being replaced. This hotel is very quiet. When you put out the do not disturb, housekeeping doesn't bother you like some other hotels. The beds are not the softest, but better than other hotels I have stayed at. Small cosmetic things need fixed, like spots on bathroom ceiling, shower fan makes a loud noise, or a screw needs added to the door plate. I still liked this hotel and would stay again. You also get free pancakes and drink at either Reagan's House of Pancake or you can trade that in for a $5.99 all you can eat buffet. We got the buffet and it was delicious. Also, close walking distance to several places in Pigeon Forge.