Let me start this by saying we are Rewards members. I booked our 3 night stay about a month prior. Upon check in, we were given the 2nd floor RIGHT BEHIND a huge awning. We are in our 60's and once we are done for the day, my husband likes to sit in a chair and look out the window at the lights and traffic. Couldn't see anything. I asked him if he wanted to move and he said no. Well after breakfast the next morning we did ask. The clerk said "well I have groups coming, let me look". Understandable. She sent us to 3rd floor, one room over which wasn't great but better. Still acted like it inconvenienced her that we asked. I'm no hotel expert, but it seems to me those rooms should be left for late comers, possibly one nighters. Neither lady at the desk was overly friendly, I did buy a lemonade out of the cooler and the guy who checked me out was super nice !! Also the ladies at the breakfast bar were super nice and helpful, but the breakfast was just ok, nothing to rave about. We love staying on Teaster Lane because its off the main drag but it may be our last stay there.