U7819YNmichaelh
July 16, 2021
1) DIRTY - We rented the largest cabin and it was *very* dirty. The list is long, but I'll start with items left behind from others like a dirty sock, underwear, and used hairbrushes found under furniture or inside drawers. Half empty water bottles in bedroom drawers. Clothes closets were unusable because they had two old mattresses and a broken AC unit or broken clothes-hanging bars. Master bathroom shower curtain appeared stained with urine. 2) NO WiFi - the location of the cabin is far enough from their WiFi access point to prevent anyone in the house from connecting to it. We found ourselves using either our mobile phone as a hotspot or walking to the main building to be w/in range of the Lumberman's Village WiFi. 3) NO central AC - three of the four days we stayed there reached temps over 90 degrees and the house got uncomfortably very warm. 4) OWNER'S RESPONSE to concerns - After our stay, I called and spoke with Kelly who is one of the owners to let her know about our experience with details. Instead of assuming any responsibility or apologizing for the terrible condition of the place, she just said she'd let the housekeeping staff know. I was discouraged and told her that none of my family plan to ever stay at Lumberman's Village again and will warn any other friends and family away from there. She just said she was sorry to hear that and hung up. :(