No. 398 Danghu East Road, Pinghu, Zhejiang 314200, ChinaView hotel details
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Guest Reviews of Sun Lake Hotel
9.4/10
Outstanding
1695 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(1695)
Positive reviews(1681)
Reviews with photos/video(356)
Friendly front desk staff(217)
Delicious breakfast(214)
Clean pool(101)
Great swimming pool(101)
Well decorated(61)
Perfect for business trips(49)
Luxurious(31)
Delicious buffet(29)
Negative reviews(14)
Guest User
Deluxe Double Room
Stayed in Apr 2026
Other
17 reviews
6.0/10
Posted on Jun 15, 2026
The room clearly shows its age, but that's not what's important. What *is* important is that the security guard at the entrance discriminates based on appearance. When we first arrived to check in, our car briefly stopped at the steps of the main entrance because we wanted to ask if there was an EV charging station. We were immediately yelled at by the guard. However, I noticed many other vehicles, including vans, parked haphazardly nearby, and none of them were being shooed away. After parking, we were asked for a 500 deposit during check-in. I don't really understand why the deposit was nearly the same as the room rate, which was just over 500. Previously, when I stayed for several days at the Jumeirah, the deposit was only 1000. I'm not sure if you treat all out-of-town guests this way.
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Guest User
Superior Single Room
Stayed in Mar 2026
Solo traveler
87 reviews
10/10
Outstanding
Posted on May 13, 2026
They provided attraction tickets, the room was very clean, and the price was great value for money. The breakfast was also plentiful, and it's close to Shutong Park, which is fantastic! I'll definitely be back! They even upgraded my room, which was a nice touch.
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spring-Ai
Superior Twin Room
Stayed in Mar 2026
Business traveler
39 reviews
10/10
Outstanding
Posted on Apr 21, 2026
I had a very satisfying stay. The room was clean and quiet, and they provided 4 bottles of water daily. This time, I also got a free room upgrade. Breakfast had a great variety and tasted delicious. I would definitely stay here again if I have the chance!
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Guest User
Deluxe Double Room
Stayed in Mar 2026
Business traveler
14 reviews
10/10
Outstanding
Posted on Jul 15, 2026
It's a relatively quiet place. The facilities are decent. The room was generally clean, and the amenities felt quite new. The location is very convenient for getting around by taxi. The hotel environment is also quite good. Overall, I had a pleasant experience.
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Mesut Saritemur
Superior Twin Room
Stayed in Jun 2024
Business traveler
30 reviews
10/10
Outstanding
Posted on Jul 15, 2024
Good breakfast and big clean rooms
Guest User
Deluxe Twin Room
Stayed in Sep 2023
Business traveler
9 reviews
10/10
Outstanding
Posted on Jan 21, 2024
Excellent
Anonymous User
Superior Single Room
Stayed in Apr 2025
Other
8 reviews
10/10
Outstanding
Posted on May 22, 2025
The hotel environment is very good, the facilities are complete, the hotel is clean and hygienic, the breakfast is rich, and the hotel is very quiet. In particular, the service provided by Xiao Liu at the front desk is very good, and it is a good stay experience.
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Guest User
Superior Twin Room
Stayed in Apr 2025
Family
16 reviews
10/10
Outstanding
Posted on May 14, 2025
This time I chose your Pinghu Sunlake Hotel after reading the reviews on Ctrip. Because I arrived at the hotel 🏨 early in the morning, I wanted to try to see if I could check in. As a result, the beautiful front desk lady, Xiao Zou, enthusiastically asked if there were any rooms. She immediately checked the computer and saw that there were rooms, so she checked us in immediately and upgraded our room. We felt that their service was very good and friendly. I would like to thank them for their service. 👍👍🌹🌹 Secondly, the upgraded room of the hotel is large and clean. Fruits are delivered to the room in the afternoon. There are many varieties of breakfast and it is very delicious. In short, I am very happy to stay in your hotel this time. I will come again next time if I have the chance. Thank you again, Ms. Xiao Zou, for giving your hotel a five-star thumbs up 👍👍👍
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6/8
Kingselly
Deluxe Twin Room
Stayed in Apr 2025
Family
96 reviews
9.5/10
Amazing
Posted on May 6, 2025
This is an old five-star hotel in Pinghu. The hotel is very large, with many guest rooms and conference rooms. The north building is newly renovated and the facilities are better maintained, which is suitable for company events. I stayed during the May Day holiday. There were not many people. The service staff was warm and polite, and the experience was good. The hotel is very close to the Baoben Tower and you can walk there to visit.
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Baoshanduichang
Superior Twin Room
Stayed in Apr 2025
Family
4 reviews
10/10
Outstanding
Posted on May 5, 2025
Pinghu is a small literary town. I visited here more than ten years ago and had a very good impression. During the May Day holiday, I stayed at the local old brand Saint Lake Hotel. The hotel is in the style of European palace gardens. The space is large. The breakfast and dinner meals are fresh and sufficient. Xiao Zou at the front desk was very enthusiastic and helped to upgrade the room. He was responsive, professional and polite. Great!
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Renduojunxuebietai
Deluxe Double Room
Stayed in Apr 2025
Family
2 reviews
10/10
Outstanding
Posted on May 5, 2025
This hotel gave me a very good overall impression. Xiao Zou, who checked me in at the front desk, was enthusiastic and the check-in was quick. The room was clean and tidy, the bed was comfortable, the bathroom was large, and the facilities were complete and easy to use. The hotel's breakfast was rich in variety, with various Chinese and Western options to meet the needs of different tastes. The location of the hotel is also very good, with convenient transportation around. It was a very pleasant stay experience, good review!
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Guest User
Superior Twin Room
Stayed in Apr 2025
Family
2 reviews
10/10
Outstanding
Posted on May 4, 2025
The hotel is in a good location, not far from the Nanhetou Historical and Cultural District. The hotel has convenient parking and free parking. Xiao Zou, the front desk clerk, upgraded our room for free when she saw that there were so many people in our family of four. Aunt Zhu Caiqi, the room aunt, also sent free fruits when she delivered toiletries. In short, the service is very good, the popularity is very high, the hotel is large, and the room meets expectations! The most surprising thing is that the breakfast is of high quality. Next time I come to Pinghu, I will stay at Sun Lake again!
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Guest User
Deluxe Double Room
Stayed in Apr 2025
Family
5 reviews
10/10
Outstanding
Posted on May 4, 2025
Environment: The hotel has a beautiful and quiet environment and a superior location. It is next to Danghu Park and Yintai Department Store is only a few minutes away. There are abundant dining options.
Hygiene: The bathtub in the room is relatively large and the room is clean and tidy.
Service: Xiao Zou at the front desk is kind and kind, and the service is warm and thoughtful. The hotel price is affordable.
I am very satisfied with this trip to Pinghu. I strongly recommend it to my friends and will come again next time if I have the chance.
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Guest User
Deluxe Twin Room
Stayed in Apr 2025
Couple
24 reviews
10/10
Outstanding
Posted on May 3, 2025
Pinghu's better 5-star hotel, with a large area, good sanitary conditions, rich breakfast in the morning, and quiet sleep at night. Xiao Zou at the front desk is very enthusiastic.
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6/9
Guest User
Superior Single Room
Stayed in Apr 2025
Family
1 reviews
10/10
Outstanding
Posted on May 3, 2025
This time, the room at Pinghu Saint Lake was beyond my expectation! The room is spacious and bright, the decoration style is high-end and elegant, the bedding is soft and skin-friendly, and the mattress has just the right support. Even I, who is very particular about my bed, had a good night's sleep.
The hotel service is impeccable - the front desk is enthusiastic and efficient, and the room response speed is extremely fast. Special thanks to Xiao Zou at the hotel front desk, who is very considerate and enthusiastic~ The breakfast is rich in variety, the local snacks and Western meals are very exquisite, and the coffee is freshly ground and fragrant. I highly recommend it!
The location is also very convenient, the surrounding area is quiet but not far from the business district, which is very suitable for both business travel and vacation. I will definitely choose it again next time I come to Pinghu!