Go to the hotel on October 5th and check out on October 6th. When I first checked in, I told the front desk that there was a quiet room for pregnant women, but finally arranged a room with a small horn at the door. After checking in, I was suddenly woken up by a nap. I found that the TV in the room was closed but it would make the sound of TV programs inexplicably. I don’t know if the sound insulation is not good or the TV is problematic. I feel terrible inexplicably... The point is that there is an Apple headset left in the hotel. The hotel picked up the same day, but there was no phone notification from beginning to end of valuables. After struggling to find almost a month, Baidu method found that the last use was at Xiongsen Hotel on October 31 through searching location. I called the hotel front desk at 11 o'clock that night. The front desk confirmed that it was left in the hotel and made a note, but it was not told us in a month? This is a star hotel? On the night I told me that I could mail it back to us the next day, but on the third day (November 2) I asked again if the hotel headphones were sent out, and the hotel told me that the headphones were missing and I was going to check the monitoring? I didn’t actively contact us in three days to tell us that they can’t find the headphones at present, and didn’t check the monitoring. When I contacted again, I said that I would check the monitoring and find the headphones. From the lost headphones to the three days I was looking for, the hotel did not contact me actively once. I didn't take the initiative to find for me. After Wednesday, Thursday and Friday, every time I asked, and every time I got the result is waiting for them to find monitoring, I also asked the relevant person in charge many times to communicate further, were refused, told me to wait for the results of monitoring, Although I don't know that such a big hotel actually has no special items lost preservation, or that the headphones have been used by people, I can't confirm it at the moment, but the operation of the hotel was really shocked to me. At that time, the hotel WeChat said that the headphones were found in the toy box. Finally found only the staff and I phone communication and I said that the staff left on the bus, this bull head is not the horse mouth, I do not know who to believe. The most amazing thing is to send a SF to pay courier to me, the 13 yuan courier fee is not that I can't afford, is that the hotel did not contact me from beginning to end, I contacted and shied away for a week before I found the headset, and finally apologized, and sent a delivery to pay, Such a star hotel handles things attitude and solves the solution to the problem is difficult for me to understand and agree with.
Outstanding
64 Reviews