To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1405)
Positive reviews(1373)
Reviews with photos/video(566)
Awesome amenities(225)
Large rooms(197)
Friendly front desk staff(148)
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Delicious breakfast(133)
Loved the beach(58)
Close to beach(54)
Delicious buffet(23)
Negative reviews(32)
Adam
Family Room (Air Conditioner)
Stayed in Sep 2023
Family
5 review
4.7/5
Amazing
Posted on Oct 14, 2023
It was a great stay at this hotel. It's very close to differ scenic areas in pingtan
王子Morocco
Light Luxury 2-bed Room
Stayed in Apr 2023
Family
15 review
5.0/5
Outstanding
Posted on Apr 24, 2023
I had a wonderful experience at this hotel . Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to foreigners.
Response from Property: Dear guests, thank you for your recognition of the hotel. We will continue to work hard to do better and look forward to your next visit!
Guest User
Light Luxury 2-bed Room
Stayed in Sep 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 18, 2023
The service is very good. I stayed here with my family for a few days and received a room upgrade for free. The staff were very enthusiastic. When I checked in, I saw that the baby's socks were not washed and helped to wash them. They also gave me two packs of snacks when I left. They are really attentive. The hotel is located behind Longwangtou Beach. It is very lively nearby and there are many snacks. It is a good location! ! ! recommend!
Original TextTranslated by Google
Response from Property: [❤️Service first, hygiene and cleanliness❤️] Dear guests, hello! Thank you for your five-star praise and support for our Pingtan Huadu International Hotel, and thank you for sharing your stay experience with us despite your busy schedule. We are extremely honored to serve you. The hotel's business philosophy is all about honest management and service first. Taking guest satisfaction as the standard, the hotel has always paid attention to the guests' feelings during their stay. At the same time, it actively improves its professional level and service standards and strives to make guests feel like they are at home. The warmth. The buffet breakfast provided by the hotel not only has the local characteristics of Pingtan, Fujian, but also takes into account the tastes of the public. Various staple foods, vegetables and fruits will also be matched according to different solar terms and seasons. The hotel also prepares Taiwan's ancient sour plum soup in the lobby for guests who have traveled long distances every day, just to relieve your fatigue after a long journey. I wish you good health and a happy life! All our hotel staff sincerely welcome you home again!
Wangxiansheng
Memory Foam Twin Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 15, 2023
The hotel environment is very good, the rooms are large, the corridors outside are very spacious, the hotel facilities and equipment are very complete, the water and facilities in the room are neatly placed, and the quilt pattern in the room is very beautiful, I like it very much! ! ! Next time I come here to stay, I will recommend it to my friends. Our family is very happy to stay here. The bed is 1.35 meters tall and the landlady even gave us peanuts to eat. It is very enthusiastic and worth recommending! ! !
Original TextTranslated by Google
6/8
Response from Property: 【❤️Free washing + drying❤️】Dear guests, hello! Thank you for your recognition of our Pingtan Dongyue Mei Hotel. Pingtan Dongyuemei Hotel is a four-star hotel located in the ********* town of Pingtan. The hotel not only has a convenient location, but also has a large public area. There are two beaches within walking distance of the hotel, allowing you to enjoy Pingtan's island style without going to crowded tourist attractions. Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again next time you travel!
Guest User
Queen Room
Stayed in Aug 2023
Friends
1 review
5.0/5
Outstanding
Posted on Aug 31, 2023
The location is in the center of all the attractions in Pingtan. Behind the hotel is the Taiwan Duty Free City. The room is very spacious, the front desk service is attentive, and the room is clean. The front desk is on the second floor. The transportation is convenient. It is not far from places like Longwangtou Beach on Houyan Island. , the environment is okay, washing clothes is very convenient, very good living environment! ! !
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We will change and disinfect every room every day. For the convenience of friends on business trips, the hotel can provide free mineral water, washing machines, etc. There is also a free tea table for guests to enjoy and entertain friends conveniently. The hotel is very close to Longfengtou Beach, Shipaiyang, and Xianrenjing Scenic Area. The hotel is surrounded by supermarkets and food streets!
Jinqiangyu(maheqing)
Stayed in Aug 2023
Friends
1 review
5.0/5
Outstanding
Posted on Aug 31, 2023
I went there from out of town. The room was very big and clean, with complete facilities. It was also very convenient to do laundry. There was also a treadmill. The window of the room faced the sea. It looked very beautiful at night. The pillows were super comfortable, but I don’t know why. Brand, every staff member is very enthusiastic and has a good attitude, the experience is great, the price/performance ratio is very high, the transportation is very convenient, and there are many places to eat nearby, recommended! ! !
Original TextTranslated by Google
Response from Property: [❤️Service first, hygiene and cleanliness❤️] Dear guests, hello! Thank you for your five-star praise and support for our Pingtan Dongyue Mei Hotel. We also thank you for sharing your stay experience with us despite your busy schedule. We are extremely honored to serve you. The hotel's business philosophy is all about honest management and service first. Taking guest satisfaction as the standard, the hotel has always paid attention to the guests' feelings during their stay. At the same time, it actively improves its professional level and service standards and strives to make guests feel like they are at home. The warmth. The buffet breakfast provided by the hotel not only has the local characteristics of Pingtan, Fujian, but also takes into account the tastes of the public. Various staple foods, vegetables and fruits will also be matched according to different solar terms and seasons. The hotel also prepares Taiwan's ancient sour plum soup in the lobby for guests who have traveled long distances every day, just to relieve your fatigue after a long journey. I wish you good health and a happy life! All our hotel staff sincerely welcome you home again!
Guest User
Family Room (Air Conditioner)
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 31, 2023
The location of the hotel is very good. You can walk to the beach in about 10 minutes. The coastline of Pingtan is very long and the scenery is really nice. The front desk service is very nice. We have a lot of luggage and they helped us carry it. The room is clean Net. For mysophobia patients, it is really comfortable and highly recommended! ! !
Original TextTranslated by Google
Response from Property: 【❤️Super High Satisfaction❤️】Dear guest, hello! Your every detail is the greatest affirmation for Pingtan Dongyuemei Resort Hotel. Pingtan Dongyuemei Resort Hotel is a service-oriented hotel that provides humane neighborly service. Our hotel has a buffet breakfast with rich varieties, a combination of Chinese and Western dishes, and delicious food to meet your different taste needs. A simple like or a sincere affirmation from your guest will fill the hearts of our hotel staff with strength. Thank you for your most honest evaluation. We are also honored to provide you with the best quality service. Gold cups and silver cups are not as good as your reputation, but we also I hope you can share the hotel with your friends so that more friends can see our hotel. The hotel has been waiting for you in Pingtan!
Guest User
Light Luxury 2-bed Room
Stayed in Aug 2023
Family
4 review
2.7/5
Posted on Aug 26, 2023
The room has a peculiar smell and the windows are small. I don't know if it's because the floor is low, but I always feel that the room is not refreshing. After staying here, my family members all had red envelopes on their bodies. Maybe it was due to hygiene reasons, maybe it was because the floors were low and there were mosquitoes. I was not very satisfied. The only thing I was satisfied with was that I gave full marks to the front desk service. I saw that I brought my family and upgraded to a family room?
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Dongyuemei Resort Hotel and sharing your stay experience. Our hotel is deeply sorry for causing you such an unpleasant experience during your stay at the hotel. In response to your questions, we will answer your questions first: First of all, the bedding and bath towels in the guest rooms have been strictly cleaned and high-temperature sterilized by a professional linen company, so you can stay at ease; in addition, because of the Tan is located on an island, and there are beaches within walking distance in front and behind our hotel, and the hotel is surrounded by green plants, so there may be some mosquitoes. Although the hotel will regularly find a professional company to carry out mosquito disinfection work, and the front desk We provide mosquito repellent, essential oil and other items, but it may not be completely avoidable. We know that these should not be our excuses. At present, we have reported this issue to the hotel room department and management department. The hotel also attaches great importance to your questions and decided to make the following rectifications: 1. Contact a professional immediately The mosquito repellent company will conduct comprehensive disinfection in every corner of the hotel; 2. The front desk will provide more types of mosquito repellent and anti-itch products; 3. After each room is cleaned and disinfected, mosquito repellent toilet water extracted from natural plants will be sprayed again. Please believe that we want to do more for our guests, and it is our unshirkable responsibility at Pingtan Dongyuemei Hotel to provide guests with a wonderful stay experience. The hotel is also constantly developing, and we hope to provide you with a more satisfactory stay experience next time you stay. I wish you good health and a happy life!
Anonymous User
Memory Foam Twin Room
Stayed in Aug 2023
Business travelers
6 review
1.2/5
Posted on Aug 2, 2023
To be honest, this store is not satisfactory. I booked a room for 2 days and originally wanted to cancel it the next day. First of all, I looked at the hotel on Ctrip. This hotel ranked fourth among high-end hotels in Pingtan. It felt very good, but strangely, I was kicked out of the hotel after it ranked fourth on the night I checked in! Is it because there are too many bad reviews? When we arrived, we found that the parking lot was in tatters and the entire ********* town was almost deserted. It felt like a private owner's store with no sense of service. Afternoon tea was not provided, which was completely different from what Ctrip said. In addition, the hotel was not cleaned cleanly and it was completely wiped. It's gray! The breakfast was so-so, but the price was 88 per person. I was drunk! Finally, the view of Pingtan Island is great! Worth coming! It is recommended to drive by yourself.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for staying at Dongyue Mei Resort Hotel. Our ********* town is currently the only Taiwan duty-free shop on Pingtan Island. After all, high-end hotels will be built in quiet areas. The duty-free shop parking lot is very large. It can park hundreds of cars. It is very Clean. The environment is beautiful and quiet. There is also a row of electric charging piles next to it. The eldest sister cleans every day. You may have parked at the wrong location. Due to the peak season, the service is not in place. Thank you for your suggestions and we will do better in Jiezaili. But our biggest advantage is that the free parking lot is very large and the newly renovated space is large. I wish you a happy life!
Guest User
Memory Foam Twin Room
Stayed in Jul 2023
Friends
7 review
1.7/5
Posted on Jul 22, 2023
The location of the hotel is not good. After searching for a long time, there was no sign. I originally booked a two-night stay and checked out for one night. There was a musty smell and I basically couldn't sleep the whole night. The price-performance ratio is really not high. It is estimated to be around 200 per night in normal times.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at the hotel. The hotel location is directly navigated to the Taiwan Duty Free Shop parking lot. There is a hotel advertising sign in the parking lot. Walk 100 meters to the hotel. The hotel reception is on the second floor. The hotel changes guests one at a time. The elder sister uses disinfectant Too much causes a strong smell. We will continue to work hard to do better. Currently, the hotel has a large free parking lot. There is also a row of charging piles. Free drying and laundry. Newly decorated. Large space. Hot water comes out in 5 seconds. Each room Independent 2-pack air conditioning. We are deeply sorry for your experience during your stay at the hotel.