Hotel Elephant Bay
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Pinnawala

Hotel Elephant Bay

892M+5R7, Pinnawala, Sabaragamuwa Province 71100, Sri Lanka
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Located in Pinnawala, Hotel Elephant Bay is within a 15-minute drive of Pinnawala Zoo and Wewaladeniya King's Temple. This family-friendly hotel is 8 mi (13 km) from Uthuwankanda Church and 8.3 mi (13.4 km) from New Paradise Spice & Herbal Garden.Show More
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hotel overview picture
3.8/5Good·
Amazing place, great view and clean pool
Amenities
Outdoor Swimming PoolMassage RoomPublic ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting RoomMulti-Function RoomChildren's Playground
All Amenities
Surroundings
Airport: Katugastota Airport
(44.2 km)
Train: Polgahawela Railway Station
(21.3 km)
Train: Kadugannawa
(25.4 km)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Family Room
9

Family Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Toothbrush
Private Toilet
Hair Conditioner
Room Details
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Deluxe Room with View
4

Deluxe Room with View

1 Double bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Minibar
Electric Fan
Room Details
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Superior Double Room
5

Superior Double Room

1 Double bed
Has window
Non-smoking
Air Conditioning
TV
Electric Fan
Toothbrush
Room Details
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Superior Single Room
8

Superior Single Room

1 Single bed
Has window
Non-smoking
Air Conditioning
TV
Electric Fan
Toothbrush
Room Details
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Superior Triple Room
4

Superior Triple Room

1 Double bed and 1 Single bed
Has window
Non-smoking
Air Conditioning
TV
Electric Fan
Toothbrush
Room Details
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King Room with River View
1

King Room with River View

1 Double bed
Non-smoking
Air Conditioning
Electric Fan
Toothbrush
Private Toilet
Room Details
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Economy Room with Balcony

Economy Room with Balcony

1 Double bed
Non-smoking
Air Conditioning
TV
Electric Fan
Toothbrush
Room Details
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Deluxe Triple Room with River View

Deluxe Triple Room with River View

1 Double bed and 1 Single bed
Non-smoking
Air Conditioning
Refrigerator
Toothbrush
Private Toilet
Room Details
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Deluxe Quadruple Room

Deluxe Quadruple Room

2 Queen bed
Non-smoking
Air Conditioning
Daily Housekeeping
Coat Hanger
Room Details
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Triple Room with Lake View

Triple Room with Lake View

1 Double bed and 1 Single bed
Non-smoking
Air Conditioning
Daily Housekeeping
Coat Hanger
Room Details
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Triple Room with Balcony

Triple Room with Balcony

1 Double bed and 1 Single bed
Non-smoking
Air Conditioning
Daily Housekeeping
Room Details
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King Room with Balcony
1

King Room with Balcony

1 Queen bed
Non-smoking
Air Conditioning
Private Toilet
Hair Conditioner
Soap
Room Details
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Guest Reviews(33)

3.8/5
Good
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.9
  • Service3.8
AI Summary
An AI-summarised snapshot of real guest reviews
Guests enjoy exceptional service with friendly staff, early check-in, and fruit juice upon arrival, comfortable and spacious rooms with great views, and a location by the river ideal for observing elephants, near dining and shopping.
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Helpful
Not helpful
Ann
April 11, 2024
We stayed at the hotel for 1 night. I didn't like the dinner. They don't know how to cook here. The fish was dry, the shrimp were burnt, and the shrimp cocktail had tails. There was a sauce on the menu for the fish, which was not brought. We asked for the sauce and it was the best thing we had at dinner. They don’t make alcoholic cocktails here, but they can pour strong alcohol from bottles into a glass. You can also dilute it with juice yourself. Why you can’t learn how to mix cocktails is a mystery. There was wine and beer here too, but the selection was small. The food problems didn't end there. At breakfast, the girl frying an omelet had her head in the clouds. The oil from the small frying pan was a second away from catching fire. She didn't hear my order at all. When she came to her senses, she poured the unbeaten eggs into the frying pan. It immediately became different from the scramble I asked for. I decided that the fried egg would be fine, and then she started piercing the yolk with a fork. I asked not to do this. Then the cook came up. I said it’s enough to mock the eggs, move them. While they were torturing the frying pan, the second yolk also spread. It seemed to me that these people saw the stove for the first time, and cooking was not their strong point. There is a kettle and refrigerator in the room. I liked the bathroom renovation. The air conditioner was not very cold. There was no internet on WiFi. It wasn't fixed until I went to the reception. There are no adapters in the sockets, so we had to charge everything in the morning when an employee came with a screwdriver and plugged our chargers. The main feature of the hotel was a balcony overlooking the river where the elephants bathe. This is the main advantage of the hotel, along with the swimming pool, from which you can watch the elephants and take photos. There is a spa near the hotel. Don't go there for anything. Nobody speaks English, although the price tag is touristy. They don't know how to do massage. I recommend the hotel if you find somewhere else to eat. We spent so long watching the elephants that we didn’t go to the elephant sanctuary itself.
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Alice-33
March 4, 2024
It’s super nice, the photos are great, the service staff are also very nice, the hotel’s evening buffet is also great, you can also watch the sunset and flying birds from the balcony, perfect score, very quiet ~
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Guest User
February 6, 2024
Amazing place, great view and clean pool
Original TextTranslation provided by Google
AnastasiiaPavlova
August 16, 2023
This place idd as absolutely amazing! Everyone must visit this hotel, such an incredibly experience ! You will never be able to see elephants that close! Beautiful hotel with amazing service!
Marty Byrde
January 18, 2023
When you check in, be careful, tuk tukers fit and can behave like hotel employees, stand near the sign, I know everything about check-in time and other nuances They strive to take you to the herbal garden, where, for a commission, you will be shown various spices and plants and goods from them at exorbitant prices, then they take you to buy tickets for elephant riding and so on, rather persistently offering to make an advance. And then they show how to get to the hotel, and it is very difficult to find this turn. Well, according to the classics, they ask for money for their alleged services. The turnoff is across the street from the public tourist car park, this is a very narrow concrete road going down and one turn left. I wrote about the hotel in another review, everything is fine with it, it is still here.
Original TextTranslation provided by Google
Guest User
April 18, 2024
Everything! The location perfect,the staff so nice and helpfull. The breakfast buffet was great,and the bedroom was amazing,we had the deluxe family room with river view. Best time ever......thank you again........................
Guest User
April 4, 2024
I have visited This property Last January .it was my business Trip with my Office Staffs.Overall Hotel accomadation ,Amenities,Foods. Recommended Place for every one.Room beds are okay and Comfortable.The view is so nice.Infront of the River.
Guest User
April 2, 2024
Run down Rooms & interiors ! Good for usd50... Views from balcony facing River are Fanstastic esp to watch Elephant bathing. Breakfast very well spread & service superb. Reception staff needs lot of improvement. Hidden entrance from main road.
Guest User
March 27, 2024
Best place for elephants bating while we are swimming with family pool at the elephant bay hotel It is best view and phenomenal place to stay with the family. A lot of tourist love this place. Staff is friendly food is OK the river fantastic overlooking I can recommend anyone to be just relax holiday. In Sri Lanka My family really enjoyed thanks

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 14:30

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeChinese, American, Asian, Halal, Italian, Vegetarian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 34
Located in Pinnawala, Hotel Elephant Bay is within a 15-minute drive of Pinnawala Zoo and Wewaladeniya King's Temple. This family-friendly hotel is 8 mi (13 km) from Uthuwankanda Church and 8.3 mi (13.4 km) from New Paradise Spice & Herbal Garden.

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have separate bathtubs and showers and complimentary toiletries.

Services & Amenities

Outdoor Swimming Pool
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportKatugastota Airport
Distance to Airport44.24KM
Nearest Train StationPolgahawela Railway Station
Distance to Train Station21.32KM
Average Price FromCAD78
Hotel Star Rating4