Piccolo Grand Hotel

The staff is very friendly and customer minded! They offer their support for parking your car on a Sunday when Pizzo is the place to be for the tourists in and out of Italy. The room we stayed was very clean, well designed, offered modern technology, and is very spacious. A joy to relax and see the scenery of Pizzo from the balcony.

Hotel in dire need of a manager (Kala could do a fine job)! Management very poor. For example, we were driven down to Piccolo BBB for lunch, and left there, though the restaurant was full for lunch; we were only told, on day we were leaving, about the lovely rooftop bar with loungers on roof of next building; etc etc. etc. etc. A shame, as the hotel is in great location, beautifully designed and maintained, and has wonderful staff (who just need some direction.)

Beautifully decorated with great rooms and bathrooms. Streets leading to the hotel are very narrow and may not accommodate larger vehicles. Parking is offsite at a municipal lot, but they do provide a shuttle.

What a beautiful hotel!!! It may be Piccolo but it is GRAND in every aspect of the word. Attention to detail and to serving any needs was beyond any expectations in our 4 week travels through Southern Italy. Breakfast on the terrace was delicious with an amazing view of the sea and coastline. We will definitely be back!!! They even attend to watering their plants which in Southern Italy is a rarity.

Great location, beautiful welcoming hotel and staff and the breakfast was perfect!! We are definitely returning!

Great hotel in an amazing location - very central and convenient. Breathtaking views from the terrace and homemade tasty breakfast. I particularly liked my room which was tastefully decorated and had 2 terraces with amazing view! I would have given this property top rating, if the lady at the reception wouldn’t have been so rude and arrogant. First of all, they give you option to choose a bed, and I chose Queen bed (vs two separate beds - was travelling alone). On the arrival I got two beds and a comment that all beds in the hotel are like this. Ok, fine, but when why would you ask your guest to choose? Then, I checked out 30’ later than the deadline: had an important call for work I couldn’t cut short). At 11:02 the reception started calling me and in a very rude and arrogant way telling me to get out of the room immediately. This is not a 4 star hotel service, I’m sorry. You pay quite a lot of money for 4 stars (with no parking) to be treated like that. Never had such a bad check-out experience. Plus, as I said, they didn’t give me the room I booked and the bed I asked for, so 30’ checkout delay could have been treated in a better way. I was even ready to pay an extra fee for late check-out if asked (was my bad indeed), but was never offered. Just arrogant tone. Apart from that - really amazing hotel and facilities. Really everything was great! It’s a shame people on reception don’t know what 4 star hotel service should look like 😬