Parador de Plasencia

From check in to check out, our experience was amazing! Natalia welcomed us warmly! Our superior room was large, impeccably clean, and with a lovely view! The dining room is gorgeous and the food was delicious! I surely highly recommend this Parador when traveling in the Extremadura area!

Fabulous hotel, located in the centre of town with decent parking. Staff generally friendly and helpful, our room was very spacious and comfortable and the building has a fascinating history. We booked two nights half-board, reserving our table for dinner on both nights. The first night went smoothly, we turned up at the restaurant at the correct time, were shown to our table and had an excellent meal. The second night wasn't so good, we turned up at the restaurant at the correct time to be told we didn't have a reservation and the restaurant was full. We went back to reception where it was confirmed that we did have a reservation, they phoned through to the restaurant and told us that it was all sorted out. When we returned to the restaurant, we still had a 10 minute debate about whether or not we had a table, but a table was eventually found for us. We eventually placed our order an hour after our original reservation time. Unfortunately, there were two large tour groups that were clearly taking up all of the time of the kitchen and waiting staff. Both our main courses were cold, the fish was overcooked, the potatoes were undercooked and the veal fillet was so tough that it was inedible. Neither of us ate more than a couple of mouthfuls, and were surprised when no-one asked what the problem was when two almost untouched meals were cleared away. If we had the same experience in the restaurant on the second night as we had on the first, this would probably have been a 5-star review, but the problems of getting a table even though we had a reservation, and then the appalling main courses has resulted in a significant downgrading. Would we stay in this hotel again? Yes, almost certainly, but we would probably choose to eat elsewhere.