Didn't like the fact when we arrived and got the cards to enter the room was given 3 NONE of them worked (had to drive back to the lobby because our rm was on the back side of the main building) was giving 3 more cards DID NOT WORK so I called the front desk the clerk was very nice (felt sorry for her) and came down to try and help, manager had to be called I had to then drive back to the main office to wait for the manager she came gave me 2 new cards for same rm and then 2 for a different in case the first one still didn't work IT DID NOT so we finally got into the 2d rm, I asked if I could get something taking off because it took about 35 to 40 min for us to get our stuff in the rm they said sorry NO because we didn't book directly from Super 8 we had a gathering to get to so of course we (3) of us were late very disappointed :(