We went to Plattsburgh for a family event and flipped a coin to stay here. We flipped wrong. In truth, we have stayed at worse places, but this hotel is in dire need of a full renovation. On the pro side, the hotel was quiet and the bed was comfortable. Staff were pleasant. The location is good. On the con side, the cleanliness left something to be desired. Our room smelled like stale cigarette smoke, even though it's a non-smoking hotel and everything else was just tired. Our television had something wrong with it, so when you turned it on, it defaulted to full volume - an annoyance not just for us, but I'm sure for our adjoining rooms. We checked out the next day and went to a different hotel.