Guest User
June 19, 2024
The staff was very nice and professional. We needed help to get from the airport to the hotel and the staff gave us the number to City Taxi. The bed was comfortable. The hotel is very old and dated. Wallpaper coming off the wall, curtain border detached and coming down, a septic smell around the game room near the breakfast area...as if there may have been a sewer problem that needed materials replaced or deep cleaned. The hallway carpet needs to be deep cleaned and re-stretched or replaced. Carpet in rooms need to be deep cleaned. The coffee cup tops were dirty with dust and hair. I threw that top away. The safety handicap bar needs to be tighten, it was a loose hazard. This hotel just needs attention. If a major cleaning and some renovations/upgrades were done, it would be a 5 star hotel. The location is perfect. Everything you need is within a 5 minute walk. Chic-Filet and Panera Bread is in the same parking lot. Walmart and other stores are across the street. Their location is the best. Because the hotel was not up to par, we did not try the breakfast. There were only a few items. The entrance needs attention, the area rug/carpet at the front desk needs to be cleaned/relaced. It was dirty. The sheets on the bed looked clean, but I slept fully dressed on top of everything, on my own pillowcase because of how the hotel looked overall. I only took off my shoes and covered myself with my jacket. I would not give up on the hotel. It just needs attention, deep cleaning and repairs, especially the septic smell just past the front desk.