Artisan Family Hotels and Resort Collection Playa Esmeralda
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa de Chachalacas

Artisan Family Hotels and Resort Collection Playa Esmeralda

Prol. Dr. Carlos Saenz de la Peña s/n, El Cocal, Playa de Chachalacas, Veracruz 91666, Mexico
Show on Map
With a stay at Artisan Family Hotels And Resorts Playa Esmeralda in Playa Chachalacas, you'll be 0.9 mi (1.5 km) from Chachalacas Beach and 11.2 mi (18.1 km) from Chachalacas Dunes. This beach resort is 28.4 mi (45.7 km) from Veracruz Harbour and 28.5 mi (45.9 km) from Zocalo.Show More
We Price Match
hotel overview picture
3.9/5Good·Cleanliness: 3.9
All 95 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeBar
All Amenities
Surroundings
Landmarks: Chachalacas Adventure
(<100m)
Landmarks: Xtreme Tour Zamorano Renta de Cuatrimotos
(830m)
Landmarks: 3xplora chachalacas beach.com
(860m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Premium Suite
11

Premium Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Tea Bag
Electric Fan
Room Details
Check Availability
Grand Suite with Ocean View
17

Grand Suite with Ocean View

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Tea Bag
Electric Fan
Room Details
Check Availability
Deluxe Double Room
22

Deluxe Double Room

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Hair Conditioner
Shampoo
Room Details
Check Availability
Standard Room
6

Standard Room

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Shade Curtain
Cable Channels
Room Details
Check Availability
Senior Suite
9

Senior Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Tea Bag
Electric Fan
Hair Conditioner
Room Details
Check Availability
Suite Elite
9

Suite Elite

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Tea Bag
Electric Fan
Hair Conditioner
Room Details
Check Availability
Junior Double Room
8

Junior Double Room

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Tea Bag
Electric Fan
Room Details
Check Availability
Junior Suite with Garden View
10

Junior Suite with Garden View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Tea Bag
Electric Fan
Room Details
Check Availability
Deluxe Double Room
7

Deluxe Double Room

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Electric Fan
Toothbrush
Room Details
Check Availability
Junior Suite with Ocean View
6

Junior Suite with Ocean View

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Tea Bag
Electric Fan
Room Details
Check Availability
Standard Two Double Room
8

Standard Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Hair Conditioner
Shampoo
Room Details
Check Availability
Standard King Room
7

Standard King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Hair Conditioner
Shampoo
Room Details
Check Availability
Hide Room Types

Guest Reviews(95)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
d‍a‍v‍i‍d
March 29, 2024
excelente !!!!!
Translate
N‍o‍r‍m‍a‍ ‍L‍i‍z‍e‍t‍t‍e
March 26, 2024
Fue una estancia súper placentera, el personal muy amable y la comida deliciosa, un lugar perfecto para relajarse,solo tuvimos un detalle muy desagradable, alguien tomó de el frito bar una botella de una bebida artesanal que compramos para regalo… nos percatamos hasta que ya nos íbamos, durante o estancia no nos dimos cuenta el momento en que desaparec pero al desocupar la habitacion y quererla sacar del grifo se, nos dimos cuenta que ya no estaba, en recepción nos dijeron que esperáramos un momento y nos tardaron aproximadamente media hora sin darnos respuesta, decidimos retirarnos muy molestos por que ya no podíamos esperar, íbamos a viajar y pues solo nos dijeron que les disculpáramos y que me llamarían por teléfono para pedirme una disculpa.. fue muy molesto y causa inseguridad
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 7, 2024
The hotel its ok. But there is lots a room for improvement. Example: no AC on main restaurant (since 15 days ago). Coffee machine in your room without coffee. And plenty food options not available. It used to be better hotel I don't know what happened.
C‍l‍a‍u‍d‍i‍a‍ ‍F‍o‍n‍t‍e‍s
March 5, 2024
Bonito lugar para desconectarse de la ciudad Solo el spa que fue excelente el servicio, la apariencia de las batas y las sabanas de las camas pareciera que están sucias La comida muy rica
Translate
P‍a‍t‍r‍i‍c‍i‍a
March 3, 2024
The room #1000 was ok in cleanliness but it was very noisy. Room check-in is strictly enforce at 15:00 no exceptions I notice everyone was asked ro wait. I extended an extra night and did reservation with orbitz app. The hotel moved me from previous room because they said it wasnt the same category? Despite hotel was empty on a Monday. When We arrived on Friday the hotel was very busy on all the amenities (beach, pool, hammock & paybeds) due to overselling day passes. Pool towels need to be checkout with official ID. The staff was not very helpful and even had attitudes. Restaurant food was good. I would come back
G‍a‍c‍i‍e‍l
March 1, 2024
Me encantó el lugar muy respetuoso y un excelente servicio en general y muy limpia sus instalaciones
Translate
A‍l‍a‍n
February 28, 2024
LAS INSTALACIONES SE NOTAN FALTA DE MANTENIMIENTO Y VIEJAS
Translate
M‍i‍g‍u‍e‍l
February 15, 2024
La atención del hotel es grosera, no me dieron la habitación correcta y no quisieron hacer el ajuste, mala experiencia deja en muy mal a *******, trataron de decirme que no reservará por la app sino directo con ellos The hotel service is rude, they did not give me the correct room and they refused to make the adjustment, bad experience reflects poorly on *******, they tried to tell me not to book through the app but directly with them.
Translate
C‍a‍r‍l‍o‍s
February 12, 2024
There is a little lack of parking Pir the rest very well
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 01:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Number of Rooms: 41
With a stay at Artisan Family Hotels And Resorts Playa Esmeralda in Playa Chachalacas, you'll be 0.9 mi (1.5 km) from Chachalacas Beach and 11.2 mi (18.1 km) from Chachalacas Dunes. This beach resort is 28.4 mi (45.7 km) from Veracruz Harbour and 28.5 mi (45.9 km) from Zocalo.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, an outdoor pool, and an indoor pool. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy Mexican cuisine at Alava, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa Chachalacas? This resort has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room.

Make yourself at home in one of the 50 individually furnished guestrooms, featuring DVD players and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Average Price FromHKD1338
Hotel Star Rating3